Avaya IPTM96-CM601 manual Abstract

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Avaya Solution & Interoperability Test Lab

Application Notes for Integrated Research PROGNOSIS IP Telephony Manager 9.6 with Avaya Aura® Communication Manager - Issue 1.0

Abstract

These Application Notes describe the procedures for configuring Integrated Research PROGNOSIS IP Telephony Manager 9.6 to interoperate with Avaya Aura® Communication Manager 6.0.1.

PROGNOSIS IP Telephony Manager is a performance management solution for multi-vendor IP telephony solutions. PROGNOSIS IP Telephony Manager provides visibility of Avaya and other vendor’s IP Telephony solutions from a single console. Targeted at multi-site enterprises and managed service providers of IP telephony solutions, PROGNOSIS IP Telephony Manager offers a multi-customer, multi-PBX perspective, enabling a significant reduction in complexity when managing complex IP telephony environments.

PROGNOSIS integrates directly to Communication Manager using Secure Shell (SSH). At the same time, it processes Real-time Transport Control Protocol (RTCP) and Call Detail Recording (CDR) information from Communication Manager.

Information in these Application Notes has been obtained through DevConnect compliance testing and additional technical discussions. Testing was conducted via the DevConnect Program at the Avaya Solution and Interoperability Test Lab.

JC; Reviewed:

Solution & Interoperability Test Lab Application Notes

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SPOC 6/16/2011

©2011 Avaya Inc. All Rights Reserved.

IPTM96-CM601

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Contents Abstract General Test Approach and Test Results IntroductionTest Results Interoperability Compliance TestingSupport Test Configuration Reference ConfigurationEquipment Software Equipment and Software ValidatedConfigure SAT User Profile Configure Communication ManagerStep Description Permissions To. Submit the form to create the user profile Configure Login Group Page Step Description Step Description Configure Login Step Description Secs to Configure Rtcp MonitoringCommunication Manager to send out the CDR information Configure CDR MonitoringCDR1 ∙ Primary Output Endpoint CDR1 ∙ CDR Date Format month/dayINTRA-SWITCH CDR Configure Integrated Research Prognosis IP Telephony Manager Step Description Step Description Step Description Step Description Step Description Verify Communication Manager Verification StepsVerify Integrated Research Prognosis IP Telephony Manager Step Description Conclusion Additional References Avaya Inc. All Rights Reserved