Here are some hints for when the static is...
on 1 handset or in 1 location: | on all handsets or in all locations: |
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- Check nearby for one of the common | - Check near the base for the |
interference sources. | source of interference. |
- Try moving the handset away from a | - Try moving the base away from a |
suspected source, or try moving the | suspected source, or turn off the |
suspected source so it’s not between | source if possible. |
the handset and the base. | - If the base has an adjustable |
- Try moving closer to the base. There | antenna, try raising the antenna |
is always more noise at the edges | so it stands straight up. |
of the base's range. If the handset | - If you have any service that uses |
displays an Out of Range message, | the phone line, you might need a |
you need to move closer to the base. | filter (see below). |
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Installing a line filter or DSL filter Sometimes, broadband Internet services that use the telephone line can interfere with phones. One of these services−DSL−often causes static on telephones. A DSL filter or
telephone line filter usually solves this problem. The technician who installed your DSL service might have left some filters for you; if not, call your DSL provider or look in any electronics store.
Plug the DSL filter into the telephone wall jack and plug your phone’s base into the filter. Make a test call to make sure the noise is gone.
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