Uniden DCT5280 manual Troubleshooting, Symptom Suggestion

Page 74

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

Suggestion

The charge LED won’t illuminate

• Make sure the AC adapter is plugged into the base

when the handset is placed in

(or the charger (for DCT5280-2 only)) and wall outlet.

the cradle.

• Make sure the handset is properly seated in the base.

 

• Make sure the charging contacts on the handset and the base

 

(or the charger (for DCT5280-2 only)) are clean.

The audio sounds weak

• Move the handset and/or base to a different location away from

and/or scratchy.

metal objects or appliances and try again.

 

• Make sure that you are not too far from the base.

Can’t make or receive calls.

• Check both ends of the base telephone line cord.

 

• Make sure the AC adapter is plugged into the base and wall outlet.

 

• Disconnect the AC adapter for a few minutes, then reconnect it.

 

• Remove the base ID (see “Replacing the Base Setting” on page 30) and

 

register the handset (see “Register the Handset” on page 65).

 

• Make sure that you are not too far from the base.

 

• If an outside call is already established, you may not be able to make

 

another outside call.

Can’t make an internal call.

• Make sure that the receiving handset is not already in use.

 

• Make sure that the handset or the base is in the standby mode.

 

• When a handset is recording a conversation, an intercom call from the base is not

 

available. Make sure a handset is not recording a conversation.

The handset or the base doesn’t ring

• Charge the batteries in the handset for 17-20 hours by placing the handset on

or receive an intercom call.

the base or charging cradle.

 

• The handset may be too far away from the base unit.

 

• Place the base unit away from appliances or metal objects.

 

• Remove the base ID (see “Replacing the Base Setting” on page 30) and

 

register the handset (see “Register the Handset” on page 65).

“Unavailable” appears in

• Make sure that another handset(s) or the base is not in use, and try the phone again.

the display.

• Make sure that you are not too far from the base.

Severe noise interference.

• Keep the handset away from microwave ovens, computers,

 

remote control toys, wireless microphones, alarm systems, intercoms,

 

room monitors, fluorescent lights, and electrical appliances.

 

• Move to another location or turn off the source of interference.

[ 72 ] T R O U B L E S H O O T I N G

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Contents Page Page W. u n i d e n . c o m Contents Welcome Features E L C O M E / F E AT U R E S I C K R E F E R E N C E G U I D E Controls and Functions DCT5280-2 only Display and Icons Icon Status DescriptionN 1 N d s e t About Soft Key FunctionTerminology L k 3 4 8 918 to Read this First13 to Checking the Package Contents Do the following steps Setting up the PhoneChoose the best location Low battery alert Install the AA batteries into the handsetBattery use time per charge W B a t t e r yCharging contacts with a dry cloth before Cleaning the battery charging contactsConnect the base unit Returning the handset to the base to chargeChoose the dialing mode TEL Line jack and to a telephone outletMounting the Base Unit on a Wall Standard wall plate mountingDirect wall plate mounting DirectLink soft key DCT5280 Flow ChartFrom the standby mode From the Talk mode About the Menu DirectLink ModeHandset Setup Summary of the Main Menu and SubmenuAnswering Setup AutoTalkGlobal Setup System ResetN 1 Setting up the MenuEntering the Menu Using the DirectLink Mode DirectLink ModeHandset Setup Setting a Ringer VolumeSelecting a Ringer Tone Distinctive Ringer SetupSetting the AutoTalk Adjusting the LCD Contrast Setting the Anykey AnswerSetting the Banner Selecting a LanguageSetting the Ring Time Answering System SetupSetting a PIN Code Setting the Record TimeSetting the Call Screen Setting the Message Alert On or OffSetting the Language of your Answering System Setting the Answer ModeSetting Cidcw Global SetupSetting Day and Time Setting the Area CodeReplacing the Base Setting System ResetSetting the Dial Mode De-register the HandsetMaking and Receiving Calls From the handsetL d , t o t r a n s f e r N d s e t Placing a Call on HoldFrom the Base Receiving calls only N e L d N d s e tRedialing a Call Redialing from Standby ModeRedialing from Talk Mode Deleting a Redial RecordWith the handset Ringer Mute temporarilyMute Microphone L kClarity Booster Tone Dialing Switch-overTraveling Out-of-Range O s t e r C o r d i n g L l e rWhen speaking on the base Intercom/ Call Transfer FeatureWhen speaking on the handset Way ConferencingFlash and Call Waiting New Message LEDPhonebook S t i n c t i v e R i n g N o S e l e c t n I c k e r O r e / E d i t N a m e M o v i e sO r e / E d i t N o 0 7 3 0 3 4 5 E e d D i a l S e l e c t n D 1 E m p t ySteps for Entering Names and Special Characters If you make a mistake while entering a name A r c h O r e S T O R E Viewing the PhonebookO n e b o o k A r c hFrom Talk Mode Making Calls Using the PhonebookFrom Standby Mode Speed DialingEditing the Stored Data Chain DialingL e t e M e m o r y ? Y e s N e I t h You must subscribe to Caller ID service to use this featureCaller ID DateViewing the Caller ID List Deleting all Caller ID names/numbers Deleting Information from the Caller ID ListDeleting a Caller ID message Calling a party from the Caller ID list Using the Caller ID Message ListLong Distance calls and Area Code Setting/Cancellation Storing Caller ID messages in the PhonebookCall Waiting Deluxe Features Features Integrated Answering DeviceTurning the Answering System On/Off Setting up your Answering SystemSetting your outgoing message Greeting Pre-recorded messageDeleting an outgoing message Setting the base ringer volumeChoosing between the two outgoing messages Adjusting the speaker volume level Using the menu modeSetting the Time Setting a PIN codeSetting the ring time Selecting the message record timeTurning the message alert tone Off by pressing any key Announce only featureSetting the message alert Screening a call Setting the call screenSelecting the language Repeating a message Using your Answering SystemPlaying your messages Skipping a message Deleting a messageFrom the base Voice memoRecording a conversation Remote access away from home Remote OperationRemote access with the handset Playing incoming messages Connecting the Charger Expanding Your PhoneRegister the Handset Using the DirectLink ModeTo enter the DirectLink mode e See D i r e c t L i n k p r e s s 1 DirectLink callN 1 2 0 0 a N d s e t R e c t L i n k D e R e c t L i n k O m H a n d s e t #From handset to handset or to the base Intercom/Call Transfer FeatureIntercom I n t e r c o m N d s e tL d , t o A n s f e r Call Transfer FeatureReplacing the Base Changing the Digital Security Code Installing the BeltclipHeadset Installation To attach the beltclipPower Failure MaintenanceBattery replacement and handling AC Adapter Information Battery InformationGeneral Information Troubleshooting Symptom SuggestionMake sure the base unit is plugged Handset Liquid DamageCase Action BaseE C a U T I O N S & WA R R a N T Y R E C a U T I O N S & WA R R a N T Y Terminal Equipment Radio Equipment Index Answering systemRemote access away from home Remote Operation CardTask At Uniden, we’ll take care of you Please do not Return this Product to the Place of Purchase
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