Uniden DCT5280 manual Make sure the base unit is plugged

Page 75

Symptom

Suggestion

The Caller ID does not display.

• The handset was picked up before the second ring.

 

• The call was placed through a switchboard.

 

• Call your local telephone company to verify your Caller ID service is current.

You cannot register the

• Please make sure your batteries are charged at least 10 minutes

handset at the base.

(see “Register the Handset” on page 65).

 

• Remove the base ID (see “Replacing the Base Setting” on page 30) and

 

register the handset (see “Register the Handset” on page 65).

 

• Only 4 handsets can be registered to the base.

The handset doesn’t communicate

• Remove the base ID (see “Replacing the Base Setting” on page 30) and

with the base or other handsets.

register the handset (see “Register the Handset” on page 65).

 

• Make sure that you have registered all handsets (DCX520 only).

The handset or the base can’t join

• Make sure that more than 3 handsets (or 2 handsets when the base is used for

the conversation.

the conference) are not in use.

 

• When recording a conversation, the 2nd handset (or the base) cannot join

 

the conversation.

The answering system does not work.

• Make sure the base unit is plugged in.

 

• Make sure that the answering system is turned On.

 

• Make sure that the message record time is not set to Announce only

 

(see page 55).

Messages are incomplete.

• The incoming messages may be too long. Remind callers to leave a brief message.

 

• The memory may be full. Delete some or all of the saved messages.

After a power failure, the outgoing

• Record your greeting again. The default message should remain.

message is deleted.

 

No sound on the base unit

• Adjust the speaker volume on the base unit.

speaker during call monitoring

• Make sure the call screen feature is set to On.

or message playback.

 

Cannot access remote call-in features

• Make sure you are using the correct PIN number.

from another touch-tone phone.

• Make sure that the touch-tone phone you’re using can transmit the tone

 

for at least two seconds. If it cannot, you may have to use another phone to

 

access your phone.

Time stamp cannot be heard.

• Make sure you have set the time (see “Setting Day and Time” on page 29

 

or “Setting the Time” on page 54).

If you still have a problem.

• Call our customer hotline at 1-800-297-1023.

T R O U B L E S H O O T I N G [ 73 ]

TROUBLESHOOTING

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Contents Page Page W. u n i d e n . c o m Contents Welcome Features E L C O M E / F E AT U R E S I C K R E F E R E N C E G U I D E Controls and Functions DCT5280-2 only Icon Status Description Display and IconsL k 3 4 8 9 About Soft Key FunctionTerminology N 1 N d s e tRead this First 13 to18 to Checking the Package Contents Setting up the Phone Choose the best locationDo the following steps W B a t t e r y Install the AA batteries into the handsetBattery use time per charge Low battery alertReturning the handset to the base to charge Cleaning the battery charging contactsConnect the base unit Charging contacts with a dry cloth beforeTEL Line jack and to a telephone outlet Choose the dialing modeStandard wall plate mounting Mounting the Base Unit on a WallDirect wall plate mounting DCT5280 Flow Chart From the standby modeDirectLink soft key From the Talk mode Summary of the Main Menu and Submenu DirectLink ModeHandset Setup About the MenuAutoTalk Answering SetupSystem Reset Global SetupSetting up the Menu Entering the MenuN 1 Setting a Ringer Volume DirectLink ModeHandset Setup Using the DirectLink ModeDistinctive Ringer Setup Setting the AutoTalkSelecting a Ringer Tone Selecting a Language Setting the Anykey AnswerSetting the Banner Adjusting the LCD ContrastSetting the Record Time Answering System SetupSetting a PIN Code Setting the Ring TimeSetting the Answer Mode Setting the Message Alert On or OffSetting the Language of your Answering System Setting the Call ScreenSetting the Area Code Global SetupSetting Day and Time Setting CidcwDe-register the Handset System ResetSetting the Dial Mode Replacing the Base SettingFrom the handset Making and Receiving CallsN e L d N d s e t Placing a Call on HoldFrom the Base Receiving calls only L d , t o t r a n s f e r N d s e tDeleting a Redial Record Redialing from Standby ModeRedialing from Talk Mode Redialing a CallL k Ringer Mute temporarilyMute Microphone With the handsetO s t e r C o r d i n g L l e r Tone Dialing Switch-overTraveling Out-of-Range Clarity BoosterWay Conferencing Intercom/ Call Transfer FeatureWhen speaking on the handset When speaking on the baseNew Message LED Flash and Call WaitingPhonebook E e d D i a l S e l e c t n D 1 E m p t y O r e / E d i t N a m e M o v i e sO r e / E d i t N o 0 7 3 0 3 4 5 S t i n c t i v e R i n g N o S e l e c t n I c k e rSteps for Entering Names and Special Characters If you make a mistake while entering a name A r c h Viewing the PhonebookO n e b o o k A r c h O r e S T O R ESpeed Dialing Making Calls Using the PhonebookFrom Standby Mode From Talk ModeChain Dialing L e t e M e m o r y ? Y e sEditing the Stored Data Date You must subscribe to Caller ID service to use this featureCaller ID N e I t hViewing the Caller ID List Deleting Information from the Caller ID List Deleting a Caller ID messageDeleting all Caller ID names/numbers Storing Caller ID messages in the Phonebook Using the Caller ID Message ListLong Distance calls and Area Code Setting/Cancellation Calling a party from the Caller ID listCall Waiting Deluxe Features Integrated Answering Device FeaturesPre-recorded message Setting up your Answering SystemSetting your outgoing message Greeting Turning the Answering System On/OffSetting the base ringer volume Choosing between the two outgoing messagesDeleting an outgoing message Using the menu mode Adjusting the speaker volume levelSetting a PIN code Setting the TimeSelecting the message record time Setting the ring timeAnnounce only feature Setting the message alertTurning the message alert tone Off by pressing any key Setting the call screen Selecting the languageScreening a call Using your Answering System Playing your messagesRepeating a message Deleting a message Skipping a messageVoice memo Recording a conversationFrom the base Remote Operation Remote access away from homeRemote access with the handset Playing incoming messages Expanding Your Phone Connecting the ChargerUsing the DirectLink Mode To enter the DirectLink mode e SeeRegister the Handset R e c t L i n k O m H a n d s e t # DirectLink callN 1 2 0 0 a N d s e t R e c t L i n k D e D i r e c t L i n k p r e s s 1I n t e r c o m N d s e t Intercom/Call Transfer FeatureIntercom From handset to handset or to the baseCall Transfer Feature Replacing the BaseL d , t o A n s f e r To attach the beltclip Installing the BeltclipHeadset Installation Changing the Digital Security CodeMaintenance Battery replacement and handlingPower Failure Battery Information General InformationAC Adapter Information Symptom Suggestion TroubleshootingMake sure the base unit is plugged Base Liquid DamageCase Action HandsetE C a U T I O N S & WA R R a N T Y R E C a U T I O N S & WA R R a N T Y Terminal Equipment Radio Equipment Answering system IndexRemote Operation Card Remote access away from homeTask Please do not Return this Product to the Place of Purchase At Uniden, we’ll take care of you
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