Troubleshooting
If your phone is not performing to your expectations, please try these simple steps first.
Symptom | Suggestion | |
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| |
The charge in use LED or | • Make sure the AC adapter is plugged into the cradle and wall outlet. | |
charge LED won't illuminate | ||
• Make sure the handset is properly seated in the cradle. | ||
when the handset is placed in | ||
• Make sure the charging contacts on the handsets are clean. | ||
the cradle. | ||
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| |
The audio sounds weak and/or | • Move the handset and/or main base away from metal objects or appliances and try again. | |
scratchy. | • Press the select/channel key in the Talk mode to help eliminate background noise. | |
| • Make sure that the handset is not too far from the main base. | |
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| |
Can't make or receive calls. | • | |
| • Check both ends of the telephone line cord. | |
| • Make sure the AC adapter is plugged into the main base and wall outlet. | |
| • Disconnect the AC adapter for a few minutes. Then reconnect it. | |
| • Make sure that the handset is not too far from the main base. | |
| • Check the dialing mode used by your telephone company. | |
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