Uniden XCA550/55 important safety instructions Telephone Troubleshooting Chart

Troubleshooting

If your XCA550/55 Integrated Telephone Answering Device is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer Service at (800) 297-1023, 8:00 a.m. to 5:00 p.m. Central, Monday through Friday.

Telephone Troubleshooting Chart

Problem	Suggestion
Status light won’t come on when Handset is	∙ Make sure AC Adapter is plugged into the
placed in Base Unit.	Base Unit and wall outlet.
	∙ Make sure Handset is properly seated in Base
	Unit.
	∙ Make sure that the charging contacts on the
	Handset and Base Unit are clean.
Audio sounds weak and/or scratchy.	∙ Make sure that the Base Unit antenna is fully
	extended and vertical.
	∙ Move the Handset and/or Base Unit to different
	locations and try again.
	∙ Press Cto select another channel.
Can’t make or receive calls.	∙ Check both ends of the Base Unit telephone
	line cord.
	∙ Make sure the AC Adapter is plugged into the
	Base Unit and wall outlet.
	∙ Disconnect the AC Adapter for a few minutes,
	and then reconnect it.
Handset doesn’t ring or receive a page.	∙ Nickel-Cadmium battery pack may be weak.
	Charge the battery on the Base Unit for 15–20
	hours.
	∙ Extend the Base Unit antenna vertically.
	∙ The Handset may be too far away from the
	Base Unit.
	∙ Place the Base Unit away from noise sources.
	∙ The Digital Security Code may be erased. Set
	the Digital Code.
Base Unit doesn’t ring (XCA555 Only).	∙ Set the Base Ringer Switch to lo or hi.

28 XCA550/55