Uniden XCA550/55 important safety instructions Telephone Troubleshooting Chart

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Troubleshooting

If your XCA550/55 Integrated Telephone Answering Device is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer Service at (800) 297-1023, 8:00 a.m. to 5:00 p.m. Central, Monday through Friday.

Telephone Troubleshooting Chart

Problem	Suggestion
Status light won’t come on when Handset is	∙ Make sure AC Adapter is plugged into the
placed in Base Unit.	Base Unit and wall outlet.
	∙ Make sure Handset is properly seated in Base
	Unit.
	∙ Make sure that the charging contacts on the
	Handset and Base Unit are clean.
Audio sounds weak and/or scratchy.	∙ Make sure that the Base Unit antenna is fully
	extended and vertical.
	∙ Move the Handset and/or Base Unit to different
	locations and try again.
	∙ Press Cto select another channel.
Can’t make or receive calls.	∙ Check both ends of the Base Unit telephone
	line cord.
	∙ Make sure the AC Adapter is plugged into the
	Base Unit and wall outlet.
	∙ Disconnect the AC Adapter for a few minutes,
	and then reconnect it.
Handset doesn’t ring or receive a page.	∙ Nickel-Cadmium battery pack may be weak.
	Charge the battery on the Base Unit for 15–20
	hours.
	∙ Extend the Base Unit antenna vertically.
	∙ The Handset may be too far away from the
	Base Unit.
	∙ Place the Base Unit away from noise sources.
	∙ The Digital Security Code may be erased. Set
	the Digital Code.
Base Unit doesn’t ring (XCA555 Only).	∙ Set the Base Ringer Switch to lo or hi.

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XCA550/55

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Contents Contents Using a Touch-Tone Phone Important Safety Instructions Battery Safety Precautions Features Introduction∙ AutoSecure ∙ AutoTalk ∙ AutoStandbyTelephone Line Problems Included with the XCA550/55Important Electrical Considerations RangeMore Than One Cordless Telephone Radio InterferenceCordless Telephone Privacy Installation Connecting the Telephone CordsSelecting a Location Telephone Line OutletsApplying Power to the Base Unit Adapter Safety FeatureWall Installation Desk or Tabletop InstallationStandard Wall Plate Mounting Direct Wall Mounting TEL Line jack on the Base UnitSetting the Handset Retainer XCA550/55 Installing the Handset Battery Pack Setting Up Your PhoneExtending the Antenna Cleaning the Battery Contacts Charging the Battery PackInitial Battery Charging Battery Memory EffectLow Battery Indicator Setting the Pulse/Tone SwitchSetting the Handset Listening Volume Setting Handset Ringer VolumeAutomatic Digital Code Security Making and Receiving Calls Using Your PhoneChanging Channels, Flash, and Page/Find Programming Your Phone Storing a Number in MemoryStoring a Mixed Number LED blinksChain Dialing Dialing a Stored NumberErasing a Stored Number Answering System Setup Turning the Answering System On/Off Setting the ClockHour setting is announced Integrated Answering SystemSetting Your PIN Code Reviewing Your Time StampSetting Your Outgoing Message OGM Selecting a Preset OGMPreset Messages Recording Your Personal OGMUsing the Reset Button Setting the Toll Saver SwitchVOX/Calling Party Control Feature Preset message will begin to play on the Base Unit speakerUsing Your Answering System Playing New Messages Repeating a MessagePlaying Old Messages Skipping a MessageDeleting a Message Deleting All MessagesMessage Full Indication Using a Touch-Tone Phone Remote OperationLeaving a Memo Message Two begin flashing in the displayTroubleshooting Telephone Troubleshooting ChartAnswering System Troubleshooting Chart Specifications Base UnitXCA550/55 Telephone Answering Device Precautions Rechargeable Nickel-Cadmium Battery WarningControls and Functions Handset Controls and Functions Base 7 9One Year Limited Warranty Covered under one or more of the following U.S. patents