Uniden EXV 990 manual Troubleshooting, O B L E M G G E S T I O N

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T R O U B L E S H O O T I N G

If your cordless telephone is not performing to your expectations, please try these simple steps first.

P R O B L E M		S U G G E S T I O N
While trying to VoiceDial, you	•	Hold the handset about 8 to 12 inches away and directly in front of	T
keep getting the prompt,		your mouth.
			R O
“Name not recognized,	•	Speak clearly and consistently.
please repeat.”	•	Background noise affects your entry. Move to a quiet area or turn off	U
			B
		the monitor mode.
			L E
	•	Say the first and last name without a pause.
			S H
While trying to VoiceDial, you	•	Reprogram the entry.
			O O
say the name “John Smith,”	•	Reprogram the entry with a different location name.
but the phone dials “Al Jones.”
			T I N
While trying to VoiceDial, your	•	Speak naturally and consistently. Your voice may be different due to
			G
phone often dials wrong entries.		illness or stress.
	•	If the phone is used by several people, use different names for
		the locations.
When you are programming	•	Hold the handset about 8 to 12 inches away and directly in front of
names into memory, you keep		your mouth.
getting the prompt,	•	Speak clearly and consistently for both the first and confirmation entries.
“Please try again. Say the
	•	Say the first and last name without a pause.
name you want to store.”
	•	Remember, background noise affects your entry. Move to a quiet
		area.
The charge light won’t come	•	Make sure the AC adapter is plugged into the base and wall outlet.
on when the handset is placed	•	Make sure the handset is properly seated in base unit.
in the base.	•	Make sure the charging contacts on the handset and base are clean.
	•	If the phone is desk or tabletop installed, make sure the handset is in
		the vertical position on the base.
The audio sounds weak	•	Make sure that the base antenna is in a vertical position.
and/or scratchy.	•	Move the handset and/or base to different locations and try again.
	•	Press channel to select another channel.
Can’t make or receive calls.	•	Check both ends of the base telephone line cord.
	•	Make sure the AC adapter is plugged into the base and wall outlet.
	•	Disconnect the AC adapter for a few minutes, and then reconnect it.

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C:\Exv990\exv990 part 2 of 2.vp

Wed Sep 09 08:58:14 1998