Uniden EXS9005 manual Troubleshooting, Problem Suggestion

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Troubleshooting

If your Cordless Telephone is not performing to your expectations, please try these simple steps. If you are still unable to resolve the problems, contact Uniden Customer Service at (800) 297-1023, 8:00 a.m. to 5:00 p.m. Central, Monday through Friday.

Problem

 

Suggestion

Charge light won’t come on

Make sure AC Adapter is plugged into the Base

when Handset is placed in

 

Unit and wall outlet.

Base Unit.

Make sure Handset is properly seated in

 

 

Base Unit.

 

Make sure that the charging contacts on the

 

 

Handset and Base Unit are clean.

 

If the phone is desk/table top installed, make

 

 

sure the Handset is in the vertical position.

Audio sounds weak and/or

Make sure that the Base Unit antenna is vertical.

scratchy.

Move the Handset and/or Base Unit to different

 

 

locations and try again.

Can’t make or receive calls.

Check both ends of the Base Unit telephone line

 

 

cord.

 

Make sure the AC Adapter is plugged into the

 

 

Base Unit and wall outlet.

 

Disconnect the AC Adapter for a few minutes,

 

and then reconnect it.

 

Check TONE/PULSE switch position.

Handset doesn’t ring or receive

Nickel-Cadmium battery pack may be weak.

a page.

 

Charge the battery on the Base Unit

 

 

for 15 to 20 hours.

 

Raise the Base Unit antenna vertically.

 

The Handset may be too far away from the

 

 

Base Unit.

 

Place the Base Unit away from noise sources.

Handset does not fully charge.

If the phone is desk/table top installed, make

 

 

sure the Handset is in the vertical position and

 

 

the contacts are touching.

Troubleshooting

EXS9005

29

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Contents Page Precautions Rechargeable Nickel-Cadmium Battery WarningControls and Keys Contents Important Safety Instructions Battery Safety Precautions Features IntroductionIncluded with the EXS9005 Included with the EXS9005Range Telephone Line ProblemsImportant Electrical Considerations Radio Interference More Than One Cordless TelephoneInstallation Connecting the Telephone CordsSelecting a Location Telephone Line OutletsApplying Power to the Base Unit Adapter Safety FeatureDesk or Tabletop Installation Use only the Uniden AC Adapter supplied with this phone Wall Installation Standard Wall Plate MountingSeated Direct Wall Mounting Installation Do not use an outlet controlled by a wall switch Raising the Antenna Setting Up Your PhoneInstalling the Handset Battery Pack Charging the Battery Pack Initial Battery ChargingLow Battery Indicator Battery Memory EffectCleaning the Battery Contacts Setting the Pulse/Tone SwitchReceiver volume Adjusting Ringer ControlsRinger Tone and Volume Remove the Beltclip Changing the BeltclipAttach the beltclip Flash and Page/Find Using Your PhoneMaking and Receiving Calls Programming Your Phone Storing a Number in MemoryStoring a Mixed Number Programming Your Phone5551212 3300 Dialing a Stored Number ExampleChain Dialing Erasing a Stored NumberTroubleshooting Problem SuggestionHandset SpecificationsBase Unit One Year Limited Warranty Uniden America CorporationUniden America Corporation