Uniden WDECT 2355+2 quick start Troubleshooting, Symptom Suggestion

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UP354BH(WDECT2355+2) OM 5/14/04 10:53 AM Page 62

TROUBLESHOOTING

If your phone is not performing to your expectations, please try these simple steps first.

	Symptom	Suggestion
	The charge LED won’t illuminate	• Make sure the AC adapter is plugged into the base and wall outlet.
	when the handset is placed in	• Make sure the handset is properly seated in the cradle.
	the cradle.	• Make sure the charging contacts on the handset cradle are clean.
	The audio sounds weak	• Move the handset and/or base to a different location away from
	and/or scratchy.	metal objects or appliances and try again.
		• Make sure that you are not too far from the base.
	Can’t make or receive calls.	• Check both ends of the base telephone line cord.
		• Make sure the AC adapter is plugged into the base and wall outlet.
		• Disconnect the AC adapter for a few minutes, then reconnect it.
		• Remove the base ID (see “Replacing the Base Setting” on page 21)
		and register the handset (see “Register the Handset” on page 57).
		• Make sure that you are not too far from the base.
		• If an outside call is already established, you may not be able to
		make another outside call.
	The handset doesn’t ring or	• Charge the batteries in the handset for 15-20 hours by placing the
	receive a page.	handset on the base or charging cradle.
		• The handset may be too far away from the base unit.
		• Place the base unit away from appliances or metal objects.
		• Remove the base ID (see “Replacing the Base Setting” on page 21)
		and register the handset (see “Register the Handset” on page 57).
	“Unavailable” appears in	• Make sure that another handset not too far from the base.
	the display.

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Contents Guide Installation & Safety ChooseInstalled and operating as quickly as possible Advanced features of the WDECT2355 seriesQuick Start Guide However it does not attempt to explain anyInstalling the battery pack Connecting the chargerCharging the handsets Contents Controls and Functions Main Base Uniden Company Philosophy WelcomeFeatures Checking the Package Contents TerminologyMounting the Base Unit on a Wall Battery Maintenance Battery use time per chargeLow battery alert Cleaning the battery charging contactsInstalling the Beltclip Battery replacement and handlingTo attach the beltclip To remove the beltclipHeadset Installation Optional Display and IconsN 1 2 0 0 a N d s e tRoom Monitor About the Menu OptionsSummary of the Main Menu and Submenu Handset Setup Submenu name DescriptionAnswering Setup Default is 9 timeGlobal Setup System ResetEntering the Menu Setting UP the MenuDirectLink Mode Using Room Monitor Room MonitorTo Room Monitor Handset #2 Base RoomMonitor Handset #2 Vol/ or /volHandset Setup Distinctive Ringer SetupSetting the AutoTalk Selecting a Ringer ToneAnswering System Setup Setting the Anykey AnswerSetting the True Banner Setting the Key Touch ToneSetting the Ring Time Setting the Record TimeSetting the Message Alert On or Off Setting the Call ScreenGlobal Setup Setting Name Tag POP IDSetting Insert Zero New Zealand only Setting Day and TimeSetting the Dial Mode Australia only Copy PhonebookDe-register the Handset System ResetReplacing the Base Setting Redial/pause Making and Receiving CallsSpeaker Keypad Lock Placing a Call on HoldTo lock the keypad To unlock the keypadRedialing from Standby Mode Redialing from Talk ModeRedialing a Call Deleting a Redial RecordHandset ringer volume Earpiece and speaker volumeRedialing from the Base Ringer MuteDo not Disturb DND Mute MicrophoneWith the handset With the baseClarity Booster Tone Dialing SWITCH-OVER Australia onlyTraveling OUT-OF-RANGE Privacy Mode When speaking on the handsetWAY Conferencing TalkWhen speaking on the base Find HandsetFlash and Call Waiting NEW Message LEDPress phonebook PhonebookPhonebook Search A-Z Store Select Movies Beethoven9/SPD1 Distinctive Ring No Selectn FlickerSpeed Dial No Selectn SPD1Empty Steps for Entering Names and Special Characters If you make a mistake while entering a name Viewing the Phonebook SearchStore If you recall the phonebook during a callMaking Calls Using the Phonebook From Standby ModeFrom Talk Mode Speed DialingEditing the Stored Data Deleting the Stored DataChain Dialing Memory Dialing Base onlyStoring Phone Numbers Making Calls with Memory DialingCaller ID 21/12 1120AMJane Smith 0295979035Viewing the Caller ID List To finish the viewing operation, press or during a callDeleting Information from the Caller ID List Deleting all Caller ID names/numbersDelete Caller ID Yes Caller ID New Total Delete All? YesUsing the Caller ID Message List Calling a party from the Caller ID listAdding Zero to Caller ID message New Zealand only Storing Caller ID messages in the PhonebookFeatures Integrated Answering DeviceTurning the Answering System ON/OFF Answering System Default SettingsFunctions Default Setting Reference Base Handset Setting UP Your Answering System For instructions Adjusting the speaker volume levelAnswering System Settings Setting the Time Setting a PIN codePress clock/MENU Press SET to select the hourSetting the ring time Selecting the message record timeAnnounce only feature Setting the message alertTurning the message alert tone off by pressing any key Press skip/SELECT or repeat/SELECT to choose On orSetting the call screen Screening a callFrom the base From the handsetUsing Your Answering System Playing your messagesRepeating a message Repeat/SELECTSkipping a message Deleting a messageVoice memo Recording a conversationFrom the handset From the base# then Memo Record/Stop Skipping a Message Remote access away from homeRemote Operation Remote access with the handset Remote Key Function Repeat a Message Answering System OnMemo Record/Stop Skipping a MessageExpanding Your Phone Multi-Handset ExpendabilityWhile the handset is registering Register the HandsetPlace handset on main base to register To enter the DirectLink mode e See SUN 1200A Handset #1 DirectLink Mode To DirectLink PressRoom Monitor DirectLink CallINTERCOM/CALL Transfer Feature IntercomFrom handset to handset or to the base To intercomCall Transfer Feature Replacing the BaseHold,to Transfer Handset Transfer/int’com orChanging the Digital Security Code To register all the handsets do the following stepsTroubleshooting Symptom SuggestionWith another handsets Make sure that you have registered all handsetsBrief message Make sure the call screen feature is set to onMessages are incomplete Index G, HWarranty One Year Limited WarrantyTurn on the answering system remotely Remote access away from homeRemote Operation Card Task Key Memo Expand Your System