Common Issues
For Terminal Adapter Features
Scenario | Check to see if... |
| Then try... |
|
|
|
|
| The PWR LED on the UIP160P is off, |
|
|
| or the power LED on your modem is | 1) | Checking the power connection to the UIP160P, or your modem. |
| off. |
|
|
|
|
| |
| The WAN LED on the UIP160P is off | Making sure the cable between the UIP160P and your modem is | |
| and/or the LAN LED on your modem | 1) | Securely connected to the UIP160P's WAN port. |
| is off. | 2) | Securely connected to your modem's LAN port |
| 3) | Free of any frays, loose connectors, or other visible defects | |
|
| ||
Your UIP160P is |
|
|
|
| 1) | Making sure the UIP160P is configured for DHCP or PPPoE (if your ISP | |
unable to connect to |
|
| uses DHCP or PPPoE). |
the Internet. |
| OR |
|
| The UIP160P doesn't have a valid | 1) | Making sure the first three parts of the UIP160P's IP address match you |
|
| ISP's IP address and the fourth part is different | |
| IP address. (Login to the UIP160P |
| |
| 2) | Making sure UIP160P's subnet mask exactly matches the subnet mask of | |
| and check the WAN Status screen.) | ||
|
|
| you ISP. |
|
| OR |
|
|
| 1) | Making sure the UIP160P's default gateway address is set to your ISP's IP |
|
|
| address. |
|
|
|
|
w w w . u n i d e n . c o m | T R O U B L E S H O O T I N G [ 6 0 ] |
T R O U B L E S H O O T I N G