| Scenario | Check to see if... |
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| The LAN LED on the UIP160P is off | Making sure the cable between the UIP160P and your computer is | |||
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| and/or the LINK LED on your | 1) | Securely connected to the UIP160P's LAN port. | ||
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| 2) | Securely connected to your computer's Ethernet card | |||
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| computer's Ethernet card is off. | ||||
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| 3) | Free of any frays, loose connectors, or other visible defects | |||
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| Your computer doesn't have an IP |
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| Your computer is | address. (In most Windows systems, | 1) | Making sure your computer is configured for DHCP. | ||
| open a command prompt window | 2) | Making sure the UIP160P's DHCP Server is enabled. | |||
| unable to connect to | |||||
| and enter the command ipconfig.) |
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| the Internet. |
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| Your computer's IP address and | 1) | Making sure the first three parts of your computer's IP address match the | |||
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| UIP160P's IP address and the fourth part is different | |||
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| subnet mask are on a different |
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| 2) | Making sure your computer's subnet mask exactly matches the subnet | |||
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| network than the UIP160P's. | ||||
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| mask of the UIP160P. | |||
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| The UIP160P is not the default | 1) | Making sure your computer's default gateway address is set to the | ||
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| gateway for your computer. |
| UIP160P's IP address. | ||
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| Your UIP160P | The CA (call agent) LED is off. | 1) | Resetting the UIP160P. | ||
| 2) | Contacting Packt8 to verify the necessary SIP configuration settings. | ||||
| handset has no dial |
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| 1) | Plugging a standard analog phone into the UIP160P's VoIP1 port. If this | ||
| tone. | The CA (call agent) LED is on. | ||||
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| works, your UIP160P may be damaged. Contact Uniden customer service. | ||||
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| For Telephone Features |
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| Symptom |
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| The charge LED won't illuminate | • Make sure the AC adapter is plugged into the base or the charger (if you have more than one |
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| when the handset is placed in | handset) and wall outlet. |
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| • Make sure the handset is properly seated in the cradle. |
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| the cradle. |
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| • Make sure the charging contacts on the handset are clean. |
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[ 6 1 ] T R O U B L E S H O O T I N G |
| w w w . u n i d e n . c o m |