T R O U B L E S H O O T I N G
If your phone is not performing to your expectations, please try these simple steps first.
Symptom |
| Suggestion |
The status LED won’t light | • | Make sure the AC adapter is plugged into the base unit and wall |
when the handset is placed |
| outlet. |
in the base unit. | • | Make sure the handset is properly seated in the base unit. |
•Make sure the charging contacts on the handset and base unit are clean.
The audio sounds weak | • | Press | during a call to help eliminate background noise. |
and/or scratchy. | • | Make sure that the base unit antenna is in a vertical position. |
| • | Move the handset and or base unit to a different location away from |
| |
|
| metal objects or appliances and try again. |
| |
| • | Make sure that you are not too far from the base. |
|
|
Can’t make or receive calls. | • | Check both ends of the base unit telephone line cord. |
| |
| • | Make sure the AC adapter is plugged into the base unit and wall |
| |
|
| outlet. |
| |
| • | Disconnect the AC adapter for a few minutes, then reconnect it. |
| |
| • | Reset the digital security code (See page 49). |
| |
| • | Make sure talk is pressed. |
| |
The handset doesn’t ring or | • | The battery pack may be weak. Charge the battery on the base unit |
|
|
receive a page. |
| for more than 15 hours. |
| |
| • | The handset may be too far away from the base unit. |
| |
| • | Place the base unit away from appliances or metal objects. |
| |
| • | Reset the digital security code (See page 49). |
| |
| • | Make sure the ringer switch is on (See page 17). |
|
|
The Caller ID/CIDCW does | • | The handset was picked up before the second ring. |
| |
not display. | • | The call was placed through a switch board. |
| |
| • | Call your local telephone company to verify your Caller ID service is |
| |
|
| current. |
| |
| • | Make sure that the CIDCW option is set to ON. |
| |
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| A D D I T I O N A L I N F O R A M T I O N | [ 47 ] |
A D D I T I O N A L I N F O R M A T I O N