Before calling service personnel
Check the following guide for the possible cause of a problem before contacting service.
Symptom | Cause | Correction |
No power. | • The AC adapter or power plug is | • Connect the AC adapter or power plug securely. |
| disconnected. |
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| • The battery pack has been removed. | • Install the battery pack. |
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| • Battery empty. | • |
The LCD turned off by | • The automatic LCD off function turned | • Turn on the player again. |
itself. | the LCD off. |
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No picture on the LCD | • “Video out” is not set to “Off”. | • If “Video out” is not set to “Off”, the LCD of the player turns off. |
monitor. |
| Powering the player on always sets it to “Off”. Turn the player off then |
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| power it on. |
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No picture. (Other than | • The connected TV is not set to receive | • Select the appropriate video input mode on the TV so the picture from |
DVD signal output. | the player appears on the TV screen. | |
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No sound. | • The equipment connected via the | • Select the correct input mode of the audio receiver so you can listen |
| audio/video cable is not set to receive | to the sound from the player. |
| DVD signal output. |
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| • The volume is too low. | • Adjust the volume by turning the volume control. |
| • The audio receiver or TV is turned off. | • Turn on the equipment connected with the audio/video cable. |
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| • The setting of output sound format is | • Select the proper audio setting. |
| incorrect. |
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The playback picture has | • The disc is dirty. | • Eject the disc and clean it. |
occasional distortion. | • Player is in fast forward or fast reverse | • Sometimes a small amount of picture distortion may appear. This is |
| mode. | not a malfunction. |
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| • The player was moved or given a | • Vibrating or shaking the player during playback may produce |
| shock. | distortion. This is not a malfunction. If not restored to usual status, |
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| stop playback and start again. |
| • The disc is not set firmly. | • Remove the disc and set it again. |
Brightness is unstable or | • The effect of copy protection. If you | • Connect the player directly to the TV. Avoid connecting the player to a |
noises are present in the | connect the player to a VTR, TV/VTR | VTR or TV/VTR combination. |
playback pictures. (Other | combination or video selector, the |
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than | playback picture may be distorted as |
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| DVD video discs are copy protected. |
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Others
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