Before calling service personnel (continued)
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| Symptom | Cause | Correction |
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| The player does not start | • No disc is inserted. | • Insert a disc. |
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| playback. | • An unplayable disc is inserted. | • Insert a playable disc. (Check the disc type, colour system and region |
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| number.) |
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| • The disc is inserted upside down. | • Insert the disc with the playback side down. |
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| • The disc is not inserted securely. | • Insert the disc securely in the disc holder. |
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| • The disc is dirty. | • Clean the disc. |
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| • The parental lock function is set. | • Cancel the parental lock function or change the parental lock level. |
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| • The player is set to the external input | • To play a disc with the player, Normal needs to be set. Press MODE |
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| mode | repeatedly so that you can view playback picture. |
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| Playback does not follow | • It is in the repeat playback mode, | • These operations may prevent a proper progression of the contents. |
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| the course of the disc’s | memory playback, etc. |
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| program. |
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| Buttons do not work. | • Power supply fluctuations or other | • Turn the power on or off with the POWER switch. Or disconnect the |
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| abnormalities such as static electricity | power cord and insert it into the wall outlet again. |
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| may interrupt correct operation. |
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| The remote control does | • The remote control is not pointed at | • Point the remote control at the remote sensor of the player. |
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| not work properly. | the remote sensor of the player. |
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| • The remote control is too far from the | • Operate the remote control within about 3 m (9.9 feet). |
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| player. |
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| • The batteries in the remote control are | • Replace the batteries with new ones. |
Others |
| exhausted. |
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| to a strong light source such as direct | • Avoid the player from being exposed to a strong light source. | ||
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| • The player’s remote sensor is exposed | |
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| sunlight or other illumination. |
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