TROUBLESHOOTING
Before calling for service, reference the following table for common problems that may enable self diagnosis or can resolve the problem:
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
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| Clock is off and controls |
| Power is off | Check breaker |
| do not function |
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| Wiring improperly connected | Call electrician to properly connect wiring | ||
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| Oven is improperly set | Check oven temperature and mode setting |
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| Opposite oven set on a | Verify that the desired oven has been set for cooking |
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| on a double by pressing UPPER or LOWER as | |
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| double oven | |
| Oven is not heating |
| appropriate | |
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| DELAY COOK has been set | Check oven display for DELAY icon |
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| TIMED COOK mode has | Check oven display for HoLD icon. Oven setting |
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| expired | changes to 150° F |
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| Oven is in SELF CLEAN or |
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| Door will not open |
| SELF CLEAN has | Allow SELF CLEAN cycle to complete and oven to |
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| completed and oven is | cool. Check oven display for LOCK icon. | |
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| cooling |
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| Oven is still hot | Allow oven to cool. SELF CLEAN cannot start until |
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| oven is below 250° F. | |
| SELF CLEAN will not |
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| Door is not completely | Close oven door tightly to allow door latch to lock door | |
| start |
| closed | |
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| Double Oven: Opposite | Turn off opposite oven. SELF CLEAN will not function |
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| oven is in use | if any other function is on |
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| Oven is in Sabbath mode | Check oven display for Sab. Press CANCEL to |
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| remove Sabbath mode and allow use of lights | |
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| Lights will not turn on |
| Oven is in SELF CLEAN | Check oven icons for SELF CLEAN display. Lights do |
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| not operate in SELF CLEAN | ||
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| Control Panel is locked | Check oven display for OFF readout. Press and hold |
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| CANCEL button to unlock | |
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| Oven will not turn on | Control Panel is locked | Check oven display for OFF readout. Press and hold | |
| CANCEL button to unlock | |||
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| Pots or pans may be | Center all pots and pans when placing in oven to allow |
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| blocking heat | heat to evenly circulate in oven |
| Oven is not heating |
| Oven may require cleaning | When oven is cool, wipe down excess spillage and |
| evenly |
| splatter. SELF CLEAN oven to remove residue. | |
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| Food is too close to heat | Arrange oven racks to allow even heating. Proximity to |
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| top or bottom of oven will increase heat in those areas. | |
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| Lots of smoke |
| Oven has excess spill or | Clean oven. If oven is in SELF CLEAN, smoke is |
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| splatter | normal. | |
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| Rollers or tracks may be | Clean with mild detergent when racks and/or are cool. |
| Racks are hard to move |
| dirty | |
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| Racks may have been left in | Rack may require replacement | |
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| oven during SELF CLEAN | |
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| Lights do not illuminate |
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| Clean lenses when oven is cool with water and mild |
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| Light lenses may be dirty | detergent. | |
| well |
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| Lightly scrape excess splatter off lenses. | |
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