Transcend Information 630 user manual Troubleshooting

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Troubleshooting

If a problem occurs with your T.sonic™ 630, please first check the information listed below before taking your T.sonic™ 630 for repair. If you are unable to remedy a problem from the following hints, please consult your dealer, service center, or local Transcend branch office. We also have FAQ and Support services on our websites.

Software CD cannot auto-run in Windows®

Go to the Device Manager in the Control Panel and enable the Auto-Insertfunction for the CD-ROM drive. Alternatively, you can manually run the “T.sonic.EXE” file on the software CD.

Operating system cannot detect the T.sonic™ 630

Check the following:

1.Is your T.sonic™ 630 properly connected to the USB port? If not, unplug it and plug it in again.

2.Is your T.sonic™ 630 connected to the Mac keyboard? If yes, unplug it and plug it into an available USB port on your Mac Desktop.

3.Is the USB port enabled? If not, refer to the user’s manual of your computer (or motherboard) to enable it.

Cannot Power ON

Check the following:

1.Is the T.sonic™ 630 connected to your computer? If yes, unplug it.

2.Is the LOCK switch set to “LOCK”? If yes, set it to the “OFF” position.

3.Is the battery out of power? If yes, please recharge the battery.

Cannot download MP3, WMA, WMA-DRM10,or WAV files to the T.sonic™ 630

As required, uninstall and re-install the driver. If this doesn’t work, try Resetting the unit and if this fails, please see the “Restoring Factory Defaults” section to recover your T.sonic™ 630.

Buttons aren’t working

Is the LOCK switch set to “LOCK”? If yes, set it to the “OFF” position.

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Troubleshooting

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Contents Sonic User’s Manual Table of Contents Time Settings Sonic Utility Software Introduction Package ContentsIntroduction Features System Requirements General Use Safety PrecautionsSafety Backing Up DataProduct Overview Player ControlsOled Display IconPower on Charging the BatteryBasic Operation Decrease Volume Power OFFIncrease Volume Play a TrackRepeat a Track Reset the T.sonicMake an Audio Recording Repeat All TracksPlay MP3, WMA and WMA-DRM10 Subscription Music Music ModeFile Navigator Mode Music FunctionsDelete a file in the Music Mode Radio Mode Radio FunctionsPage Record a Radio Station Record ModeRecall a Saved Station Record FunctionsRADIOFunctionsRecord Sound Select a Recording DeviceRecord using the External Microphone Record using the Built-In MicrophoneFunctions Record using the Line-In connection Record FunctionsPlay a Recorded Sound File Record FunctionsDelete a file in the Record Mode Repeat Mode SettingsEnter the Settings Menu Equalizer EQ ModePage User EQ Customization Screen SaverPage Contrast SleepLanguage Sync Lyrics FM ResetPlayback Speed Music Transfer Mode Playlist ManagerAbout Time Settings Real Time Clock RTCWorld Time Daylight Saving Time DST Advanced Record Settings REC QualityPage REC Environment REC Input DevicePage Preset REC VAD Voice Activation DetectionRecord Settings Driver Installation for Mac OS 10.0, or Later Driver InstallationDriver Installation for Windows→ Me, 2000 and XP Driver Installation for Linux Kernel 2.4, or LaterConnecting to a Computer Mini USB Cable and Connecting to a Computer Download and Upload Music and other FilesSafely Remove Hardware Removing the T.sonic 630 in Mac OS 10.0, or Later Disconnecting from a ComputerRemoving the T.sonic 630 in Windows→ Me, 2000 and XP Remove the T.sonic 630 in Linux Kernel 2.4, or LaterSonic Utility Software Installing the T.sonic Utility ProgramSonic Utility Sonic Utility Program InstallShield Wizard Using the T.sonic Utility Program Sonic Utility MenuPC-Lock Function for Windows Me, 2000 and XP PC-Lock FunctionPC-Lock Function Screen Saver Text Lock Your Computer Unlock Your ComputerEnabling the Boot-Up Function Boot-Up FunctionSystem Requirements for the Boot-Up Function Boot-Up FunctionBoot-Up Function Partition & Security Function Enable the Security Function in Windows Me, 2000 and XPPartition & Security Function Use the T.sonic Security Features Changing your PasswordForgotten your Password Change PasswordRecover the T.sonic 630 in Windows Me, 2000 and XP Restoring Factory DefaultsRecovery Function Troubleshooting TroubleshootingTrack playback sounds intermittent Cannot listen to DRM music on my T.sonic 630? Specifications SpecificationsOrdering Information Transcend Limited Warranty WarrantyGlossary Icons GlossaryGlossary Terminology TerminologyMP3