Problems and Solutions (VCR)
Before contacting a Samsung authorized service center, perform the following simple checks.
Problem | Explanation/Solution |
|
|
No power | Check that the power plug is connected to a wall outlet. |
| Have you pressed the POWER button? |
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|
You cannot insert a video cassette | A video cassette can only be inserted with the window |
| side up and the safety tab facing you. |
|
|
The television program was not recorded | Check the DVD |
| Is the DVD |
| Check if the safety tab is intact on the cassette. |
|
|
Timer recording was unsuccessful | |
| Check whether you insert a tape which has enough time record |
|
|
No playback picture or the picture | Check to see if you are using a prerecorded tape. |
is distorted |
|
|
|
You cannot see normal broadcasts | Check the TUNER/EXTERNAL setting. It should be on TUNER. |
| Check the TV antenna connections. |
Noise bars or streaks on playback | Press the TRK ( or ❷) buttons to minimize this effect. |
|
|
When the ❿II button is pressed | A still picture may have “noise bars”, depending on the |
during playback, the still picture | condition of the tape. Press the TRK ( or ❷) buttons |
has severe “noise bar” streaks | during SLOW motion to minimize this effect. |
|
|
Video Head Cleaning | If poor pictures appear on a variety of cassettes, the video |
| heads may need cleaning. This is not a common problem |
| and unless it appears, the heads should not be cleaned. |
| When cleaning the video heads, read all instructions |
| provided with the head cleaning cassette. Incorrect head |
| cleaning can permanently damage the video heads. |
If you are unable to solve the problem after reading the above instructions, note:
The model and serial number on the rear of your DVD
The warranty information
A clear description of the problem
Then contact your nearest SAMSUNG authorized service center.
Reference
English - 95