Professional Services and Support, SAN services

Professional Services and Support

Continuous Availability Service

Keeping critical systems available at a level 4 or 5 on the Scale of 9s is no easy task. It involves the best of hardware, software, and operations practice. Hitachi Data Systems® professional services experts review the entire backup and recovery software portfolio, operations procedures, and hardware configurations of the enterprise. Weaknesses that threaten the IT environment are then systematically analyzed and eliminated. Hitachi consultants employ best consulting practices in both open systems and MVS® application backup and recovery (both on-site and off-site) to conduct the assessment. As a first deliverable, a baseline will be created and presented for analysis of potential strengths and weaknesses of the current processes, equipment, software, and practices. Recommendations are then discussed to improve availability and reduce the risk of data loss.

On-line Data Migration Service

The Hitachi Data Migration Service helps migrate data from existing systems to newly installed systems while minimizing the impact on mission-critical applications. Hitachi Data Migration Service features a four-phase approach that includes assessment, planning, migration, and post-migration support. The strength of this service lies in two key areas:

1)Hitachi Data Systems® professional services methodology/procedure and skills

2)The outstanding reliability of Hitachi Freedom Storage™ products

Hitachi Data Migration Service can provide an unprecedented level of data protection and integrity. This is accomplished through a complete solution that moves terabytes of data quickly and efficiently.

In S/390® environments, terabytes of data can be migrated to Hitachi Freedom Storage™ systems from other vendor systems in a matter of hours while applications are on-line and processing remains completely uninterrupted. Hitachi Data Migration Service provides the utmost in availability, allowing users to access data continuously throughout the migration process. Its superior capabilities reduce migration times dramatically, saving considerable expense.

Hitachi consultants employ best consulting practices in both open systems and MVS® application backup and recovery.

Hitachi Data Migration Service can provide an unprecedented level of data protection and availability during migration.

SAN services

Controlling explosive data growth and the subsequent increases in storage costs is a daunting task. Storage Area Networks (SANs) can help an enterprise achieve increased scalability, availability, and reliability. A SAN is a network of storage systems and servers that enables data to be pooled within an enterprise. SANs enable higher scalability; increased addressing; centralized management of storage systems and backup to either disk or tape; 100MB-per-second Fibre Channel (FC) connectivity for distances of up to 10 kilometers, and high availability.

The main benefits of SAN implementation are:

•Reduces cost of storage ownership through the more efficient use of resources

•Shortens backup windows significantly through parallel backup

•Saves server processing cycles through server free backup

•Reduces the impact of backup on LAN performance

•Enables consolidation of tape backup systems into larger silos

•Permits wide access to distributed critical data on servers and workstations

•Saves on training and personnel costs in highly heterogeneous environments

Hitachi Data Systems offers an entire suite of SAN services to assist clients in planning and implementing SANs.