19. Troubleshooting Guide
Symptom: | The radio does not respond to key presses. The channel cannot be |
| changed. |
Probable Cause: | Key Lock is on. |
Remedy: | Press the I key (on the left side of the case, below the PTT key) for |
| three seconds to unlock the key pad. |
Symptom: |
|
You have arranged to communicate with another VHF radio user on a | |
| specific channel, and you can’t hear them. |
Probable Cause: | You and the other user are on different Country Codes. |
Remedy: | Make sure that you are both using the same Country Mode (USA, |
| International, or Canadian). Several channels have the same numeric |
| designation, but are either on different frequencies or the channels are |
| used for different purposes. Channel 16, the Distress, Safety, and |
| Calling channel, is the same on all three bands. |
Symptom: |
|
You cannot change the transmit power setting. | |
Probable Cause: | You are on a channel which is limited to 1 watt transmit power (e.g. Ch. |
| 13) or you are on a “receive only” channel (e.g. WX ). |
Remedy: | Change to an unrestricted TX/RX channel. |
Symptom: |
|
The SCAN key does not start the scan function. | |
Probable Cause 1: | No channels or one channel are in the SCAN memory. |
Remedy 1: | Use the MEM key to enter desired channels into the SCAN memory. |
Probable Cause 2: | Squelch is not adjusted correctly. |
Remedy 2: | Adjust the squelch to the point that background noise just disappears. |
Symptom: |
|
Radio just does not seem to be operating correctly. | |
Probable Cause: | The radio has become “confused” by an unusual pattern of key presses. |
Remedy: | Turn off the radio. Hold down the WX/DW key while turning the radio |
| on. This process will reset the radio to the original factory settings. |
Symptom: |
|
Radio will not power up. | |
Probable Cause: | The battery is exhausted. |
Remedy: | Recharge the battery pack. |
Symptom: |
|
You can hear transmissions, but the other radio cannot hear you. | |
Probable Cause: | The transmit power is set to low. |
Remedy: | Use the H/L key to select a higher transmit power setting. |
West Marine VHF50 Radio Owner’s Manual | 13 |