TBI subscribes to a set of TCA events related to account updates. TBI generates and publishes an account message to the billing system when changes relevant to the billing system are made to accounts in TCA.
The updated information is marked in the message. For example: If the credit classification information of an account (relevant to the billing system) is changed in TCA, TBI publishes the account message with the Credit Classification section marked as "U" (Updated).
If multiple changes are made to an account in TCA, TBI publishes multiple account messages.
For more information, see Subscribing to Account Update Events, page
Publishing Item/Product Details
TBI provides a concurrent manager program to synchronize the product catalog in Oracle EBS with the billing system. Synchronization helps in maintaining accurate pricing and billing information. To synchronize a large number of items between EBS and the billing system, the concurrent program generates an XML or CSV file for all EBS product catalog items that must be uploaded to the billing system. For synchronizing small additions, the concurrent program can generate and asynchronously publish an XML message of items from the EBS product catalog to the billing system.
For more information, see Setting up and Running the Item Publish Concurrent Program, page
Publishing Sales Order Details
Sales order information is created and maintained in Oracle Order Management. Sales orders with multiple order lines are created in Oracle Order Management when:
•A new telecommunications service (example: wireless service) is ordered
•New features (example: voice mail) are added to a service
•Changes are made to features (example: number of rings before voice mail is activated)
•Changes (upgrade/downgrade) are made to price packages
•Provisioning actions (example: service is suspended, resumed, moved or disconnected) are performed on an active service.
In the TSO solution, each order line includes a provisioning action, an item (example: service, feature, price package,