Sonic Alert B31540-02 manual Implementing Telecommunications Billing Integrator, TBI with TSO

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Implementing Telecommunications Billing Integrator

This chapter lists the implementation considerations for TBI.

This chapter covers the following topics:

Implementation Considerations

TBI with TSO

Middleware in TBI

External Billing Applications

Implementation Considerations

Consider the following implementation points before implementing Oracle TBI:

TBI with TSO, page 2-1

Middleware in TBI, page 2-2

External Billing Applications, page 2-2

TBI with TSO

Oracle TBI depends on the Oracle Telecommunications Service Ordering (TSO) solution.

The TSO solution leverages multiple components of the Oracle EBS to enable telecommunications service providers to order new telecommunications services for their customers and to order updates to existing telecommunications service configurations. All products, accounts, and orders for telecommunications services captured in EBS are synchronized with the third party billing system(s) that rate and generate bills for the services ordered.

Implementing Telecommunications Billing Integrator 2-1

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Contents Part No. B31540-02 Oracle Telecommunications Billing IntegratorGovernment Rights Contents Configuring Oracle Applications InterConnect Message Maps and DTDs for XML Gateway Page Vii Send Us Your CommentsPart No. B31540-02 Page Intended Audience TTY Access to Oracle Support ServicesPreface Structure Documentation AccessibilityAccessibility of Code Examples in Documentation Guides Related to This Product Related Information SourcesIntegration Repository Guides Related to All ProductsXii Installation and System AdministrationXiii Other Implementation DocumentationXiv Telecommunications Billing Integrator Overview Introduction to Telecommunications Billing IntegratorTelecommunications Billing Integrator Features Publishing New Account Details Publishing Account Update DetailsPublishing Information to the Billing Applications Publishing Sales Order Details Publishing Item/Product DetailsPublishing Group Sales Order Message Details Products Used in TBIEnhancements Publish Bill To Accounts for a Sales Order Additional TCA Events for Account Update MessageGrouped Sales Order Message Obsoleted Billing Preference Information Enhancements to Account MessageEnhancements to Sales Order Message Obsoleted Billing Preference EventsUptake of JMS Compliant Queues in XML Gateway TBI with TSO Implementing Telecommunications Billing IntegratorImplementation Considerations External Billing Applications Middleware in TBIPage Implementation Tasks Setting up Profile ValuesDefining Utlfiledir Parameters Setting Up XML GatewayDefining XML Gateway Profile Values Standard Type Enter XML Defining XML StandardsDefining a Hub Defining Hub UsersStandard Code Select OAG Defining TransactionsInternal and External Transactions in XML Gateway Internal Transaction for Sales Order Outbound Account Outbound Internal TransactionExternal Transactions for Account Outbound Internal Transacations for Inventory Item Outbound External Transactions for Sales Order OutboundInternal Transactions for Group Sales Order Outbound External Transactions for Group Sales Order OutboundExternal Transactions for Confirm BOD Inbound External Transactions for Inventory Item OutboundInternal Transaction for Confirm BOD Inbound External Transactions for Confirm BOD Inbound Transactions Enabled for TBITransactions Enabled for TBI Defining Trading Partners Setting Up Oracle Collaboration HistoryLookup Types Lookup Type Lookup Code Description EnableDefining Collaboration History Profile Values Defining Lookup Values for CollaborationSetting up the Final Collaboration Event Setting Up Collaboration EventsDefining Bill Summary UI Profile Options Setting Up Bill Summary UIChecking Status of Agent Listeners Profile Option Value Providing Access and Enabling the Bill Summary UIBill Summary UI Profiles Values Personalizing Oracle Contact Center for TBI Integration with Order Management Workflow Processes Accessing the Bill Summary UI from Oracle Contact CenterLoading Bill Summary Data Workflow Process for Publishing Account Information Workflow Process for Publishing Sales Order Information Defining Sales Order Line Profile OptionCreating the Workflow Function Setting Up and Running the Item Publish Concurrent ProgramName Value Item Batch Export Profile ValuesItem Batch Export Profile Values Seeded Values for Item Batch Export Concurrent ProgramSubmitting the Item Publish Request Subscribing to Account Update EventsEvent Name Event Display Name Description Supported EventsConfiguring the Middleware Page Oracle Applications InterConnect Overview Configuring Oracle Applications InterConnectTo stop the repository service, use the following command Setting Up OAI HubSetting up OAI Adapter for Advanced Queues Dropping the Hub Schema Importing OAI Maps to the Repository Page Bill Summary Bulk Insert APIs Procedure InsertrowbatchAPIs in Telecommunications Billing Integrator Parameter Name /Out Data Type Description Procedure UpdaterowbatchProcedure Insertrowbatch Bill Summary Public Record Type Billsummariesrec Procedure UpdaterowbatchSpecifications for Billsummariestable Bill Summary Public Table Type BillsummariestableOptional Attributes Specifications for BillsummariesrecAttribute Name Data Type Description Mandatory attributes Attribute Name Data Type Description Page Maps in XML Gateway Message Maps and DTDs for XML GatewayMaps and DTDs Overview Maps in XML GatewayRoot Element DTDs in XML GatewayOpen Applications Group OAG Conforming DTDs DTDs in XML GatewayLoading and Deleting DTDs Loading and Deleting MapsPage XML Message Overview XML Messages in TBIJMS Message Structure Outbound and Inbound BODXML Message Format Outbound MessagesJMS Message Structure JMS Message Header Properties for CbodField Value Inbound MessagesFields in the Advanced Queue Message XML Messages in TBI D-5 Cntrolarea BSR Structure of the Cbod XML MessageSeeded XML Messages Message Specifications for Account InformationMessage Specifications for Account Accountname Accountinfo Hzcustaccoun Relationshipty Relatedaccoun Hzcustacctre Datetime Taxexemptions Rataxexemptio Receiptmethod Receiptmethods Arreceiptmeth Emailaddress Customerinfo HZPARTIES.EMAIL Addrline Address Contact Parentrelatio Relationshipinf Hzrelationship Edipaymentfor Customercont MAT ACT Partygroup Customercont HZLOCATIONS.AD Amount Custprofileam Hzcustprofile Datetime Custprofileam Hzcustprofile Message Specifications for Sales Order Line Message Specifications for Sales Order LineTopmodelline Orderlineinfo Oeorderlines Inventoryitem Orderlineinfo Mtlsystemitem Shiptoorgid Orderlineinfo Oeorderlines Stateprovn Address HZLOCATIONS.ST Extattributes Oeorderlines Lastoeorderl Installbaseinf Csiiteminstanc Attributename Attributeinfo Csiiextendeda Billtoownerf Billtopartyin HZPARTIES.BILLT Postalcode Partyextattri Billtopartyin Following table lists the specifications for product Message Specifications for Product/ItemMessage Specifications for Product Message Specifications for Group Sales Order Line Message Specifications For Group Sales Order LineSoldtoaccoun Orderheaderi Hzcustaccoun ALL Inventoryitem Inventoryitem Orderlineinfo Mtlsystemitem Invoicetoorgi Shiptoorgid Orderlineinfo Oeorderlines County Address HZLOCATIONS.CO ATTRIBUTE1 Lastoeorderl Installbaseinf Csiiteminstanc XML Messages in TBI D-39 Billtoownerf Billtopartyin HZPARTIES.BILLT ATTRIBUTE15 Shiptocontact Orderline Personnamesu Contactname HZPARTIES.PERSO Glossary XML Payload TransactionWorkflow Function XML GatewayIndex-1 Index