TV screen and video
Sound
The images from this unit do not appear on the TV. Picture is distorted.
Jittering occurs.
≥An incorrect resolution is selected in “HDMI Resolution”. Reset the setting as follows:
1While the unit is on, press and hold [OK], [B] and [Y] on the remote control at the same time for more than 5 seconds. j“00 RET” is displayed on the unit’s display.
2Repeatedly press [1] (right) on the remote control or [POWER Í/I] on the unit until “04 PRG” is displayed on the unit’s display.
3Press and hold [OK] on the remote control or [< OPEN/
CLOSE] on the unit for at least 3 seconds. Set the item again. ( 39)
jWhen Dolby Digital Plus, Dolby TrueHD, and
≥When “3D
Video is not output.
≥Set “High Clarity Sound” in the Playback menu to “Off” to use
the VIDEO OUT terminal. ( 36)
Video is not output in
≥Confirm that “HDMI Resolution” in the Setup menu is set properly. ( 39)
3D video is not output.
≥ Are the settings on this unit and the TV correct? ( 27)
3D video is not output correctly as 2D.
≥Select “Set before play” in the Setup menu, and select “2D Playback” in the setup screen displayed when playing 3D discs. ( 37)
≥Discs that have recorded titles with Side by side (2 screen structure) and that can be enjoyed in 3D are played back in accordance with the settings of the TV.
No subtitles.
≥When progressive output is on, closed captions/subtitles cannot be displayed.
The subtitles overlap closed captions recorded on discs.
≥Turn off the subtitles or turn off the closed caption setting on
the TV. ( 35)
A black band is displayed around the edge of the screen. The aspect ratio of the screen is abnormal.
≥ Confirm the “TV Aspect” is set properly. ( 39)
≥Adjust the aspect setting on the television.
VQT3D27
44
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio type.
≥Check connections to speakers and other equipment.
( 10, 11, 13s18)
≥ Ensure the speaker settings for your speakers are correct. ( 41)
≥To output audio from a device connected with an HDMI cable,
set “HDMI Audio Output” to “On” in the Setup menu. ( 39)
≥When
≥
from the HDMI AV OUT terminal. ( 36)
≥Depending on the connected equipment, the sound may be distorted if this unit is connected with an HDMI cable.
≥The
jIf the device has an optical audio output terminal, connect
the device to this unit’s “OPTICAL” terminal. ( | 15, 16, 30) |
|
|
No surround sound. |
|
≥ Press [SURROUND] to select a surround effect. ( | 24) |
≥[BTT770] [BTT370]
(When using the 7.1ch speaker system)
Audio is not available from the surround back speakers even though Dolby Pro Logic II turns on.
Cannot switch audio.
≥When audio is output from the HDMI AV OUT terminal, set “Dolby D/Dolby D +/Dolby TrueHD” or
No sound from the TV.
≥ Press
≥When connecting the unit to a TV using an HDMI cable, check
whether the HDMI terminal on the TV is labeled “HDMI (ARC)”. If not labeled in this way, connect using the HDMI cable in combination with an optical digital audio cable.( 14, 15)
≥If there is no sound from the equipment connected to this unit’s DIGITAL AUDIO IN terminal, please make sure that the optical audio output of the equipment is set to PCM.
iPod/iPhone operation
Cannot charge or operate.
≥ Check that the iPod/iPhone is connected firmly. ( 32)
≥The battery of the iPod/iPhone is depleted. Charge the iPod/ iPhone, and then operate again.
≥When unexpected operation occurs while using the iPod/iPhone, connect the iPod/iPhone again or try to restart the iPod/iPhone.
Cannot display iPod/iPhone videos/photos on the TV.
≥Make sure that TV is connected to the VIDEO OUT terminal
on this unit. ( 14)
≥Operate the iPod/iPhone menu to make the appropriate video/photo output settings for your TV. (Refer to operating instructions for your iPod/iPhone.)
The TV input channel unintentionally changes to HDMI input.
≥When the main unit is connected with an “HDAVI Control” compatible TV and VIDEO IN is selected for iPod/iPhone video or photo playback, the TV input channel will automatically change to the HDMI input channel when [HOME] is pressed.