Plantronics WG100/B manual Troubleshooting Mobile phone usage, Could not enter my PIN code

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Troubleshooting — Mobile phone usage

My headset does not

Ensure that the headset is fully charged.

work with my phone.

Make sure the headset is paired with the Bluetooth phone you are trying to use.

 

 

See “Pairing your headset to your Bluetooth mobile phone” on page 11.

My phone did not locate the headset.

Turn both your phone and headset off and on and then repeat the pairing process on page 11.

I could not enter my PIN code.

Turn both your phone and headset off and on and then repeat the pairing process on page 11.

 

Your PIN code, or password, is 0000.

I cannot hear caller/dial tone.

The headset is not turned on. Press the call control button for approximately 4 seconds until you hear a tone or see the indicator glow blue.

Your headset is out of range. Move the headset closer to the Bluetooth phone.

Your headset battery is drained. Charge your battery. See “Docking and charging headset” on page 7.

The listening volume is too low. Incremental tapping of the call control button will adjust volume. Make sure that the headset fits properly. See “Fitting headset” on page 7.

Audio quality is poor.

Your headset is out of range. Move the headset closer to the Bluetooth phone.

 

 

Callers cannot hear me.

Make sure that the headset is sitting correctly on your ear with the boom pointing towards the

 

corner of the mouth.

 

See “Fitting headset” on page 7.

My headset falls off my ear.

Make sure that the headset is sitting correctly on your ear with the boom pointing towards the corner of the mouth.

See “Fitting headset” on page 7.

Plantronics Savi User Guide

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Contents Savi Go Wireless headset system WG100/B Welcome Contents Package contents and features Savi Go USB adapter features Connecting power supply to charger base Connecting USB adapter to PCSet-up Fitting headset Docking and charging headsetTest call Making a test callUSB adapter indicator light Headset indicator lights and tonesSystem information Muting a headset callLow battery warning Checking battery levelTurning headset indicator blue flash on/off Pairing headset to USB adapterUsing your headset with your Bluetooth mobile phone Pairing your headset to your Bluetooth mobile phonePerSono Suite software Softphone supportSettings screen headset and USB adapter Help for USB adapter settingsAdvanced settings UpdatesPC panel screen Support screenTroubleshooting and common questions Troubleshooting UC application usageTroubleshooting Mobile phone usage Could not enter my PIN codePatents US 5,210,791 Patents Pending 81979-22

WG100/B specifications

The Plantronics WG100/B is a sophisticated wireless headset designed primarily for office environments, providing users with a versatile communication solution. This model is well-regarded for its blend of comfort, durability, and advanced technology, making it an excellent choice for professionals who spend long hours on calls.

One of the standout features of the WG100/B is its wireless connectivity, which utilizes DECT technology. This ensures a reliable connection, offering a range of up to 300 feet from the base station, significantly reducing the constraints commonly associated with wired headsets. This freedom allows users to move around their workspace without losing connectivity, thus enhancing productivity.

Comfort is another key characteristic of the WG100/B. It features an ergonomic design with cushioned ear pads that provide all-day comfort, essential for individuals who engage in lengthy conversations. The adjustable headband ensures a snug fit, contributing to both comfort and effectiveness during calls.

The audio quality of the WG100/B is impressive, thanks to its noise-canceling microphone. This feature minimizes background noise, allowing for clearer conversations and reducing distractions for both the user and the person on the other end of the line. Additionally, the wideband audio support enhances call quality, ensuring that voice clarity and tone are preserved.

The WG100/B is designed for versatility and compatibility, easily connecting to various communication platforms. Whether it's a softphone application or traditional desk phones, the headset can accommodate different devices, making it a flexible solution for diverse workplace environments.

Battery life is crucial for any wireless device, and the WG100/B does not disappoint. It provides up to 8 hours of talk time on a single charge, allowing users to manage their day without the constant worry of needing to recharge. The quick charging feature also ensures minimal downtime.

Another feature worth mentioning is its intuitive controls, which allow users to manage calls seamlessly. Functions like answer/end calls, volume adjustment, and mute are easily accessible, improving the overall user experience.

In conclusion, the Plantronics WG100/B is an exceptional wireless headset that combines comfort, advanced technology, and versatility. Its robust design, superior audio quality, and ease of use make it a top choice for professionals looking to enhance their communication capabilities in the workplace.