Plantronics WG100/B manual PC panel screen, Advanced settings, Support screen, Updates

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PC panel screen

Choose whether you want PerSono Suite software to launch when you log in to Windows.

See a list of supported softphones running on your PC.

See which Plantronics device is attached to your PC and working with PerSono Suite software.

Customise how you want the PerSono Suite software to manage your multimedia when a call begins/ends.

Advanced settings

Microsoft Office Communicator dial tone enabled

If this feature is set to ON, when a PC radio link is established, Microsoft Office Communicator will assume the user is trying to place a VOIP call and provide a dial tone.

If this feature is set to OFF, when a PC radio link is established, Microsoft Office Communicator will sit idle.

“Microsoft Office Communicator dial tone enabled” can be set to ON or OFF.

Microsoft Office Communicator certified product:

Default setting = ON

Standard product: Default setting = OFF

Audio sensing enabled

Audio sensing is a special feature supported by Plantronics wireless devices that can detect audio signal at the USB port and automatically establish a PC radio link between the base and wireless headset without the user having to press the PC call control button. If the parameter “Microsoft Office Communicator dial tone enabled” is set to ON, every time the user presses the PC call control button, the Microsoft Office Communicator dial tone will be heard. However, the user may have pressed the PC call control button to listen to music etc., and does not want to hear the dial tone. In this case, if the user sets the “Audio sensing enabled” parameter to “ON”, the radio link will be established automatically when any PC audio is detected at the USB port, thus eliminating the need for the user to press the PC call control button.

“Audio sensing enabled” can be set to ON or OFF.

Microsoft Office Communicator certified product: Default setting = ON

Standard product: Default setting = OFF

Support screen

The support screen provides on-line access to this printable User Guide, frequently asked questions, details on how to contact Plantronics, and software upgrade information. The version of software and firmware currently running on your system is also shown here.

Updates

All the required software and firmware for your Plantronics device can be remotely updated if and when updates are available. You can control how frequently the system will check for available updates. When updates are available, you can view all pending updates and decide when to download and install any one of them.

The particular version of PerSono Suite software and headset/ base firmware running on your system is always reflected in the VERSIONS fields.

Notify me when updates are available: By enabling this check box, you will activate a periodic automatic check for available software and firmware updates.

When this parameter is enabled, automatic check for updates will be activated and the frequency field will be highlighted allowing you to choose the frequency of checking for updates, e.g., once every 3 months, once every month or once every week.

When this parameter is disabled, automatic check for software/ firmware updates is disabled.

Check For Updates: You can choose to check for available software/firmware updates at any time by clicking on the Check For Updates button.

Available Updates: Following an automatic or manual check for updates, this field will be populated with any applicable software and firmware updates.

Install: It is important to note that automatic checks for updates does not include automatic download and install. The actual download and install will only occur when you select at least one item for the Available Updates list and click on this Install button.

Plantronics Savi User Guide

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Contents Savi Go Wireless headset system WG100/B Welcome Contents Package contents and features Savi Go USB adapter features Set-up Connecting USB adapter to PCConnecting power supply to charger base Fitting headset Docking and charging headsetTest call Making a test callSystem information USB adapter indicator lightHeadset indicator lights and tones Muting a headset callTurning headset indicator blue flash on/off Low battery warningChecking battery level Pairing headset to USB adapterUsing your headset with your Bluetooth mobile phone Pairing your headset to your Bluetooth mobile phonePerSono Suite software Softphone supportSettings screen headset and USB adapter Help for USB adapter settingsPC panel screen Advanced settingsUpdates Support screenTroubleshooting and common questions Troubleshooting UC application usageTroubleshooting Mobile phone usage Could not enter my PIN codePatents US 5,210,791 Patents Pending 81979-22

WG100/B specifications

The Plantronics WG100/B is a sophisticated wireless headset designed primarily for office environments, providing users with a versatile communication solution. This model is well-regarded for its blend of comfort, durability, and advanced technology, making it an excellent choice for professionals who spend long hours on calls.

One of the standout features of the WG100/B is its wireless connectivity, which utilizes DECT technology. This ensures a reliable connection, offering a range of up to 300 feet from the base station, significantly reducing the constraints commonly associated with wired headsets. This freedom allows users to move around their workspace without losing connectivity, thus enhancing productivity.

Comfort is another key characteristic of the WG100/B. It features an ergonomic design with cushioned ear pads that provide all-day comfort, essential for individuals who engage in lengthy conversations. The adjustable headband ensures a snug fit, contributing to both comfort and effectiveness during calls.

The audio quality of the WG100/B is impressive, thanks to its noise-canceling microphone. This feature minimizes background noise, allowing for clearer conversations and reducing distractions for both the user and the person on the other end of the line. Additionally, the wideband audio support enhances call quality, ensuring that voice clarity and tone are preserved.

The WG100/B is designed for versatility and compatibility, easily connecting to various communication platforms. Whether it's a softphone application or traditional desk phones, the headset can accommodate different devices, making it a flexible solution for diverse workplace environments.

Battery life is crucial for any wireless device, and the WG100/B does not disappoint. It provides up to 8 hours of talk time on a single charge, allowing users to manage their day without the constant worry of needing to recharge. The quick charging feature also ensures minimal downtime.

Another feature worth mentioning is its intuitive controls, which allow users to manage calls seamlessly. Functions like answer/end calls, volume adjustment, and mute are easily accessible, improving the overall user experience.

In conclusion, the Plantronics WG100/B is an exceptional wireless headset that combines comfort, advanced technology, and versatility. Its robust design, superior audio quality, and ease of use make it a top choice for professionals looking to enhance their communication capabilities in the workplace.