Plantronics WG100/B manual Contents

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Contents

1 Package contents and features

4

1.1

USB adapter

4

1.2

Headset

4

2 Set-up

..........................................................................

6

2.1

Connecting USB adapter to PC

6

2.2

Connecting power supply to

 

charger base

6

2.3

Fitting headset

7

2.4

Docking and charging headset

7

3 Test call

8

3.1

Making a test call

8

4 System information

9

Muting a headset call

9

USB adapter indicator light

9

Headset indicator lights and tones

9

Out of range warning

10

Low battery warning

10

Checking battery level

10

Turning headset indicator blue flash on/off

10

Mute warning

10

Pairing headset to USB adapter

10

5 Using your headset with your Bluetooth

 

mobile phone

11

Pairing your headset to your Bluetooth

 

mobile phone

11

Placing, answering and ending calls

 

with your headset and Bluetooth mobile phone

11

6 PerSono® Suite software

12

Softphone support

12

Battery life

12

Settings screen – headset and USB adapter

13

Help for USB adapter settings

13

PC panel screen

14

Advanced settings

14

Support screen

14

Updates

14

7 Troubleshooting and common questions

15

Plantronics Savi User Guide

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Contents Savi Go Wireless headset system WG100/B Welcome Contents Package contents and features Savi Go USB adapter features Connecting USB adapter to PC Connecting power supply to charger baseSet-up Docking and charging headset Fitting headsetMaking a test call Test callMuting a headset call USB adapter indicator lightHeadset indicator lights and tones System informationPairing headset to USB adapter Low battery warningChecking battery level Turning headset indicator blue flash on/offPairing your headset to your Bluetooth mobile phone Using your headset with your Bluetooth mobile phoneSoftphone support PerSono Suite softwareHelp for USB adapter settings Settings screen headset and USB adapterSupport screen Advanced settingsUpdates PC panel screenTroubleshooting UC application usage Troubleshooting and common questionsCould not enter my PIN code Troubleshooting Mobile phone usagePatents US 5,210,791 Patents Pending 81979-22

WG100/B specifications

The Plantronics WG100/B is a sophisticated wireless headset designed primarily for office environments, providing users with a versatile communication solution. This model is well-regarded for its blend of comfort, durability, and advanced technology, making it an excellent choice for professionals who spend long hours on calls.

One of the standout features of the WG100/B is its wireless connectivity, which utilizes DECT technology. This ensures a reliable connection, offering a range of up to 300 feet from the base station, significantly reducing the constraints commonly associated with wired headsets. This freedom allows users to move around their workspace without losing connectivity, thus enhancing productivity.

Comfort is another key characteristic of the WG100/B. It features an ergonomic design with cushioned ear pads that provide all-day comfort, essential for individuals who engage in lengthy conversations. The adjustable headband ensures a snug fit, contributing to both comfort and effectiveness during calls.

The audio quality of the WG100/B is impressive, thanks to its noise-canceling microphone. This feature minimizes background noise, allowing for clearer conversations and reducing distractions for both the user and the person on the other end of the line. Additionally, the wideband audio support enhances call quality, ensuring that voice clarity and tone are preserved.

The WG100/B is designed for versatility and compatibility, easily connecting to various communication platforms. Whether it's a softphone application or traditional desk phones, the headset can accommodate different devices, making it a flexible solution for diverse workplace environments.

Battery life is crucial for any wireless device, and the WG100/B does not disappoint. It provides up to 8 hours of talk time on a single charge, allowing users to manage their day without the constant worry of needing to recharge. The quick charging feature also ensures minimal downtime.

Another feature worth mentioning is its intuitive controls, which allow users to manage calls seamlessly. Functions like answer/end calls, volume adjustment, and mute are easily accessible, improving the overall user experience.

In conclusion, the Plantronics WG100/B is an exceptional wireless headset that combines comfort, advanced technology, and versatility. Its robust design, superior audio quality, and ease of use make it a top choice for professionals looking to enhance their communication capabilities in the workplace.