HEAT / COOL ROOM AIR CONDITIONERS: TROUBLESHOOTING TIPS
Problem | Possible Cause | Action | |
| Heat anticipator (resistor) shorted (on applicable | Disconnect power to unit. Remove resistor from | |
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| Feel resistor for heat. If not heat, replace resistor | ||
Room temperature |
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uneven | Wide differential - partial loss of | Replace | |
(Heating cycle) | |||
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| Refer to appropriate wiring diagram. Resistor is | |
| Incorrect wiring | energized during "ON" cycle of compressor or | |
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| fan. |
Problem | Possible Cause | Action | |
| Incorrect wiring | Refer to appropriate wiring diagram | |
| Defrost control timer motor not advancing | Check for voltage at "TM" & "TM1" on timer. If no | |
| (applicable models) | voltage, replace control | |
| Defrost control out of calibration (applicable | If outside coil temperature is 25F or below, & | |
| preselected time limit has elapsed, replace | ||
| models) | ||
Unit will not defrost | defrost control | ||
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| If contacts remain closed between terminals "2" | |
| Defrost control contacts stuck | & "3" of the defrost control after preselected time | |
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| interval has passed, replace control | |
| Defrost control bulb removed from or not making | Reinstall & be assured that good bulb to coil | |
| good coil contact | contact is made |
Problem | Possible Cause | Action |
| Exhaust or fresh air door open | Check if operating properly. Instruct customer on |
| proper use of control | |
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| Dirty filter | Clean as recommended in Owner's Manual |
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| Check heat rise across coil. If unit operates |
| Unit undersized | efficiently, check if insulation can be added |
| to attic or walls. If insulation is adequate, | |
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Does not heat |
| recommend additional unit or larger one |
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adequately |
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| Outdoor | control. If temperature is below 38°F, replace |
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| control |
| Heater | Check for adequate fan air across heater. Check |
| control for open at 160°F & close at 150°F | |
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| Shorted supplementary heater | Ohmmeter check, approx. |
| Incorrect wiring | Check applicable wiring diagram |
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