HEAT / COOL ROOM AIR CONDITIONERS: TROUBLESHOOTING TIPS
Problem | Possible Cause | Action | |
| Incorrect wiring | Refer to applicable wiring diagram | |
| Defective solenoid coil | Check for continuity of coil | |
Unit cools when |
| Block condenser coil & switch unit to cooling. | |
| Allow pressure to build up in system, then | ||
heat is called for | Reversing valve fails to shift | ||
switch to heating. If valve fails to shift, replace | |||
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| valve. | |
| Inoperative system switch | Check for continuity of system switch |
Problem | Possible Cause | Action | |
| Heating capillary tube partially restricted | Check for partially starved outer coil. Replace | |
| heating capillary tube | ||
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| Switch unit several times from heating to | |
Cooling adequate, | Check valve leaking internally | cooling. Check temperature rise across | |
coil. Refer to specification sheet for correct | |||
but heating |
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| temperature rise | ||
insufficient |
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| Reversing valve failing to shift completely; | pressure, energize solenoid to break loose. | |
| bypassing hot gas | If valve fails to make complete shift, replace | |
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| valve. |
TROUBLESHOOTING CHART — COOLING
REFRIGERANT SYSTEM DIAGNOSIS – HEATING
Low Suction Pressure | High Suction Pressure | Low Head Pressure | High Head Pressure | |
Low Load Conditions | High Load Conditions | Low Load Conditions | High Load Conditions | |
Low Air Flow Across | High Air Flow Across | Refrigerant System | Low Air Flow Across | |
Indoor Coil | Indoor Coil | Restriction | Outdoor Coil | |
Refrigerant System | Reversing Valve not | Reversing Valve not | Overcharged | |
Restriction | Fully Seated | Fully Seated | ||
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Undercharged | Overcharged | Undercharged | Noncondensables (air) | |
in System | ||||
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Moisture in System | Defective Compressor | Defective Compressor |
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