TROUBLESHOOTING
Important: Always turn off electrical power and water to the toilet for disassembly.
| Problem |
| Possible Cause |
| Service Instructions |
1. Toilet emits odor (flush ball | a. | Odor emitting from base of toilet. | a. | Use SeaLand brand deodorants. | |
| open). | b. | Plugged holding tank vent line. | b. | Clear obstructions from vent line. |
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2. | Water will not stay in bowl. | a. | Dirt or debris on underside of flush | a. | Put Mode Switch in "Service" |
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| ball seal. |
| position and clean underside of |
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| flush ball seal. |
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| b. | Worn or damaged flush ball | b. | Remove toilet from floor, |
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| and seal. |
| disassemble bowl from base, and |
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| replace flush ball and seal. |
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3. | Water leaks onto floor. | a. | Toilet loose. | a. | Tighten toilet mounting bolts. |
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| b. | Defective component under china | b. | Remove floor bolts and turn toilet |
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| bowl: vacuum breaker assembly, |
| to one side as much as possible, |
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| water hose/fittings, water valve |
| keeping telescoping base in floor |
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| assembly, upper bowl seal, base |
| flange adapter. Flush toilet to find |
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| source of leak. Tighten loose | |
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| connections or replace defective |
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| component. |
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| c. | Worn or defective floor flange seal. | c. | Replace seal. |
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| d. | Cracked china bowl. | d. | Replace china toilet. |
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4. Toilet will not flush and water | a. | Fuse is blown. | a. | Replace fuse typically located in | |
| will not enter bowl. | b. | Loose electrical connections. | b. | fuse panel. |
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| See Electrical Troubleshooting | |
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| c. | Defective Flush Switch. | c. | See Electrical Troubleshooting |
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5. Flush ball will not open, but | a. | Defective Flush Switch, limit switches a. | See Electrical Troubleshooting | ||
| water enters toilet bowl. |
| or loose connections. |
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| b. | Toilet bowl and base are | b. | Adjust |
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| misaligned, causing drive arm to |
| tion to eliminate interference. |
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| contact inside wall of bowl. |
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6. | Flush ball will not close. | a. | Mode Switch is in "Service" position. | a. | Return Mode Switch to "Normal" |
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| position. |
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| b. | Safety circuit locked flush ball in open b. | Reset Control Module by putting | |
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| position. |
| the Mode Switch in the "Service" |
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| position for 3 seconds, then return |
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| to "Normal" position. |
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| c. | Closed or Open Limit Switch out of | c. | See Electrical Troubleshooting |
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| adjustment or defective. |
| section. |
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7. Water will not enter bowl in | a. | Loose electrical connections, | a. | See Electrical Troubleshooting | |
| any Water Level setting |
| defective Water Valve or Control |
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| and when the flush handle |
| Module. |
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| is raised to add water. | b. | No water pressure to toilet. | b. | Repair water system. |
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| c. | Water Valve filter screen is | c. | Remove water line from Water |
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| clogged. |
| Valve inlet and clean debris from |
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| filter screen. |
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8. Water does not enter toilet | a. | Insufficient water flow rate at toilet. | a. | Check water flow rate at toilet. | |
| bowl properly. |
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| Rate should be 2 gpm (7.6 lpm) at |
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| toilet. |
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| b. | Water Valve clogged. | b. | Remove and clean screen located |
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| inlet of Water Valve. |
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| c. | Plugged rim wash holes in toilet. | c. | Clean holes. If still a problem, |
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| replace the toilet bowl. |
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