Emerson 381 instruction manual Section Return of Material, NON Warranty Repair

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MODEL 381

SECTION 5.0

 

RETURN OF MATERIAL

SECTION 5.0

RETURN OF MATERIAL

5.1GENERAL. To expedite the repair and return of instruments, proper communication between the cus- tomer and the factory is important. The “Return of Materials Request” form is provided for you to copy and use in case the situation arises. The accuracy and completeness of this form will affect the processing time of your materials. Call 1 (949) 757-8500 for a Return Materials Authorization (RMA) number.

5.2WARRANTY REPAIR. The following is the proce- dure for returning instruments still under warranty.

1.Contact the factory for authorization.

2.Complete a copy of the “Return of Materials Request” form as completely and accurately as possible.

3.To verify warranty, supply the factory sales order number or the original purchase order number. In the case of individual parts or sub-assemblies, the serial number on the unit must be supplied.

4.Carefully package the materials and enclose your “Letter of Transmittal” and the completed copy of the “Return of Materials Request” form. If possi- ble, pack the materials in the same manner as it was received.

IMPORTANT

Please see second section of “Return of Materials Request Form”. Compliance to the OSHA requirements is mandatory for the safety of all personnel. MSDS forms and a certification that the instruments have been disinfected or detoxified are required.

5.Send the package prepaid to:

Rosemount Analytical Inc.

2400 Barranca Parkway Irvine, CA 92606

Attn: Factory Repair

RMA No. ____________

Mark the package: Returned for Repair

Model No. ____

5.3 NON WARRANTY REPAIR.

1.Contact the factory for authorization.

2.Fill out a copy of the “Return of Materials Request” form as completely and accurately as possible.

3.Include a purchase order number and make sure to include the name and telephone number of the right individual to be contacted should additional information be needed.

4.Do Steps 4 and 5 of Section 5.2.

NOTE

Consult the factory for additional infor- mation regarding service or repair.

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Contents PH/ORP Sensor Essential Instructions Model 381 pH/ORP Sensor About This Document Features and Applications Section Description and SpecificationsMaterials of Construction Sensor SpecificationsMeasuring Range pH Pressure Rating 790 kPa abs at 100C 100 psig at 212FExample Page Section Installation Model 381 Sensor Component Locator Diagram Section Submersion Installation Diagram Flow Through Installation Diagram Code 03 or Retro-Fit Kit Code 04 Flow Powered Cleaner, Model 40038105 40038103 40038116 Calibration START-UP and CalibrationModel 381 ORP Section Maintenance Temperature C Millivolt Potential 268 264 260 Troubleshooting Probable Cause Remedy Element Temperature vs Resistance of AutoTemperature Model 381 Spare Parts AccessoriesPage Section Ultrasonic Cleaner Operation 40038156 40037505 Section Return of Material NON Warranty RepairReturn of Materials Request Return of Material WarrantySpecifications subject to change without notice