Before Calling for Service

Save time and money _ Check this list before you call for service.

To eliminate unnecessary service calls, first, read all the instructions in this manual carefully. Then, If you have a problem, always check this list of common problems and possible solutions before you call for service.

If you do have a problem you cannot fix yourself, call your nearest Sears Store or Service Center for help. When calling, have this manual, the Repair Parts List, model number and purchase date handy.

PROBLEM

POSSIBLE

CAUSE

DON'T CALL

FOR

SERVICE

UNTIL YOU CHECK

•

UF" AND

ANY

NUMBER

•

Possible

oven malfunction

Press CLEAR/OFF.

Allow oven to cool 1

FLASH

DISPLAY

AND

hour. Place back Into operation. If prob-

CONTROL

BEEPS

lem repeats,

disconnect

power and gas

supply.

Call for service.

• RANGE DOES NOT WORK

•

No power to range

• Check

power cord to

be sure it is

TOTALLY

INOPERATIVE

plugged in.

•

COOKTOP

BURNERS

Range

not properly

Check

Installation

Instructions packed

AND

OVEN

grounded

or polarized;

This

with your range.

BURNERS

DO NOT

can affect

spark ignition

WORK

Controls

not set correctly

Check

operating

Instructions In this

manual.

Gas not turned on

To check ifthe gas is turned on, light the

cooktop burners with a match by follow-

not be lit during a

Warning:

Lighting

gas

ing the

steps in the ignition section of

burners

with

a match

this manual.

If the burners do not light,

Oven

burners

can.

power

failure.

dangerous.

You

should l

check the shut-off valve in the lower

match

light

the

eooktop

compartment

(see

installation instruc-

burners

only

in emergency.

tions) and the main gas shut-off valve to

be sure they are in the open position.

•

COOKTOP

BURNER

Soil clogging

holes (ports)

See the removable cooktop burner sec-

DOES

NOT

WORK;

burner or burner not as-

tion and the cleaning tips In this manual.

OVEN

sembled

properly

Improper

operation

of control

Be sure to push

knob in while turning.

• FOODS DO NOT BAKE

Oven not preheated

long

Be sure to preheat

until preheat notifi-

PROPERLY

enough

cation tone sounds.

Improper

rack or pan place-

Maintain uniform

air space around pans

ment

and utensils;

see oven cooking section.

Oven vent blocked or cov-

Be sure oven vent (in panel behind

ered

cooktop) is not blocked.

Improper

temperature

setting

Reducetemperature

25degrees for glass

for utensil used

or dull/darkened

pans.

Recipe

not followed

Is recipe tested

and reliable?

Improper

thermostat calibra-

Check oven temperature

adjustment

tion

procedures

following this section.

Range and oven rack not

Check

installation

Instructions for level-

level

ing instructions.

Using improper cookware

See oven cooking

section.

NGSER31