Verizon MHS700L manual Technical Support, How do I perform a Factory Reset?

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How do I perform a Factory Reset?

To reset your Jetpack back to factory default settings, connect to your Jetpack via the Web User Interface (http://my.jetpack, or, http://192.168.1.1). Select Jetpack Settings>Factory Reset.

I cannot connect to Wi-Fi after changing Wi-Fi password. Why?

Your Wi-Fi devices tend to save previously used Wi-Fi names associated with the password used to access the Wi-Fi network. When you change the Wi-Fi password only from your Jetpack, the devices try to connect to your Jetpack with the same Wi-Fi name and saved Wi-Fi password, causing Wi-Fi authentication error. Devices vary how to delete old Wi-Fi credentials. Refer to your device manual how to delete old Wi-Fi credentials.

I cannot access the http://my.jetpack . Why?

Ensure that your Wi-Fi is enabled on your device and that you have selected the correct Wi-Fi name (SSID) for your Jetpack connection. Also, make certain that you are entering the correct full URL address as http://my.jetpack. If this URL address does not work for you, then try to access with the IP address http://192.168.1.1 .

I cannot Sign In to http://my.jetpack. Why?

Ensure that you are entering the correct Admin Password to Sign in. The default Admin Password is the same as the default Wi-Fi Password unless you have previously changed the Admin Password in the Web User Interface settings. If you have forgotten your password, click on the “Forgot the Admin Password?” link and you will be prompted to answer the security question that you selected when initially setting up your Admin Password.

Technical Support

For additional information and technical support, Contact Verizon Customer Care at 1.800.922.0204, or go to any Verizon Wireless store.

IMPORTANT! Before contacting Verizon Customer Care, be sure to restart both your Jetpack and any device that is currently connected.

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Contents User Guide Contents Troubleshooting Getting Started System Requirements OverviewOperations Actions ComponentsDevice Display Display IndicatorsBattery Management Using Your Jetpack Wi-Fi 802.11b/g/n Accessing the NetworkMobile Broadband with 4G LTE Installing the 4G LTE SIM Card Using Your Jetpack for the First TimeRemoving the 4G LTE SIM Card Powering the Jetpack On and Off Charging the BatteryWi-Fi Name Ssid and Password Connecting to Your JetpackConnecting to the Internet Monitoring Data Usage Using Your Jetpack after Setup is CompleteWi-Fi and Web UI Admin Security Mobile Hotspot to share connectionsJetpack Settings Managing Your Jetpack Using the Web User InterfaceManage My Jetpack My Jetpack Home Manage My Jetpack  My Account & Tools  Help & Support Help & Support My Account & ToolsData Usage Connected Devices Connected DevicesChanging the Maximum Number of Connected Devices Edit a Connected DeviceTo Edit a Connected Device Blocked Devices ∙ Jetpack ∙ Wi-Fi ∙ Advanced Jetpack SettingsJetpack Click Save Changes Password Wi-Fi PasswordPreferences menu contains the following options PreferencesFactory Reset Wi-Fi Advanced Manual DNS SIM Click Save Changes button Page Firewall  IPv4 Internet Protocol version LANPort Filtering Click Save Changes On the Jetpack MessagesOn the Web User Interface Internet Status About Jetpack∙ Internet Status ∙ IPv4 ∙ IPv6 Jetpack Info Diagnostics∙ Manufacturer ∙ Model ∙ My Jetpack version Jetpack Support Logs∙ Quick Links ∙ Self-Serve Support ∙ Customer Care Troubleshooting How do I perform a Power Reset on my Jetpack? Common Problems and SolutionsFirst Steps Technical Support How do I perform a Factory Reset?Cannot connect to Wi-Fi after changing Wi-Fi password. Why? Cannot access the http//my.jetpack . Why?Product Specifications and Regulatory Information SAR Information FCC Equipment Authorization ID XHG-R700Regulatory Statements Body-Worn OperationSafety Hazards Blasting Areas Limited Warranty and LiabilityTrademark Trademarks and Service MarksDocument Revision History Glossary Glossary
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