Verizon MHS700L manual Troubleshooting

Page 3

Preferences	22
Software Update	22
Factory Reset	23
Wi-Fi	24
Advanced	25
Manual DNS	26
SIM	27
Firewall	30
LAN	31
Port Filtering	32
Messages	34
On the Jetpack	34
On the Web User Interface	34
About Jetpack	35
Internet Status	35
Jetpack Info	36
Diagnostics	36
Logs	37
Jetpack Support	37
4. Troubleshooting	38
Overview	39
First Steps	39
Common Problems and Solutions	39
Technical Support	40
5. Product Specifications and Regulatory Information	41
Regulatory Statements	42
FCC Equipment Authorization ID: XHG-R700	42
Body-Worn Operation	42
Safety Hazards	43
Limited Warranty and Liability	44
Trademark	45
Document Revision History	45
6. Glossary	46
Glossary	47

Image 3

Contents User Guide Contents Troubleshooting Getting Started System Requirements OverviewOperations Actions ComponentsDevice Display Display IndicatorsBattery Management Using Your Jetpack Accessing the Network Wi-Fi 802.11b/g/nMobile Broadband with 4G LTE Using Your Jetpack for the First Time Installing the 4G LTE SIM CardRemoving the 4G LTE SIM Card Powering the Jetpack On and Off Charging the BatteryConnecting to Your Jetpack Wi-Fi Name Ssid and PasswordConnecting to the Internet Monitoring Data Usage Using Your Jetpack after Setup is CompleteWi-Fi and Web UI Admin Security Mobile Hotspot to share connectionsJetpack Settings Managing Your Jetpack Using the Web User InterfaceMy Jetpack Home Manage My Jetpack Manage My Jetpack  My Account & Tools  Help & Support Help & Support My Account & ToolsData Usage Connected Devices Connected DevicesEdit a Connected Device Changing the Maximum Number of Connected DevicesTo Edit a Connected Device Blocked Devices Jetpack Settings ∙ Jetpack ∙ Wi-Fi ∙ AdvancedJetpack Click Save Changes Password Wi-Fi PasswordPreferences menu contains the following options PreferencesFactory Reset Wi-Fi Advanced Manual DNS SIM Click Save Changes button Page Firewall  IPv4 Internet Protocol version LANPort Filtering Click Save Changes Messages On the JetpackOn the Web User Interface About Jetpack Internet Status∙ Internet Status ∙ IPv4 ∙ IPv6 Diagnostics Jetpack Info∙ Manufacturer ∙ Model ∙ My Jetpack version Logs Jetpack Support∙ Quick Links ∙ Self-Serve Support ∙ Customer Care Troubleshooting Common Problems and Solutions How do I perform a Power Reset on my Jetpack?First Steps Technical Support How do I perform a Factory Reset?Cannot connect to Wi-Fi after changing Wi-Fi password. Why? Cannot access the http//my.jetpack . Why?Product Specifications and Regulatory Information SAR Information FCC Equipment Authorization ID XHG-R700Regulatory Statements Body-Worn OperationSafety Hazards Blasting Areas Limited Warranty and LiabilityTrademarks and Service Marks TrademarkDocument Revision History Glossary Glossary