Carrier Guide to Comfort Alert Diagnostics, Codes, and Reset Procedures for 38AUQ Heat Pumps

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COMFORT ALERT DIAGNOSTIC

MODULE

The Comfort Alert Diagnostic Module (CADM) monitors and analyzes data from the Copeland Scroll® three-phase compres- sor and the thermostat demand. The CADM also provides a 3-minute anti-recycle time delay to compressor cycling.

The CADM detects causes for electrical and system related failures. Flashing LEDs communicate the Alert codes to guide service technicians in accurately and quickly troubleshooting the system and determining root cause for the failure.

Inputs to the CADM include 24-vac power, demand signal Y, compressor contactor coil (common side) and compressor power leads (from the compressor contactor).

Input

Terminal

Voltage

Control Power

R

24-V

 

Control

C

24-V

Common

 

 

Demand

Y

24-V

Contactor Coil

P

24-V

Compressor T1

T1

Line

Compressor T2

T2

Line

Compressor T3

T3

Line

Control of the compressor contactor coil is through a contact between terminals P and C.

Communications of status and alert conditions is through three LEDs located on the top edge of the module housing (see Fig. 30): POWER (green), ALERT (yellow), and TRIP (red).

The POWER LED indicates the presence of control power to the CADM.

POWER (GRN)

ALERT (YEL)

TRIP (RED)

Fig. 30 — CADM Housing/LED Locations

The ALERT LED indicates an abnormal condition exists in the system through a flash code. The ALERT LED will blink a number of times consecutively, pause and the repeat the process. The number of blinks, defined in Table 14, correlates to a particular abnormal condition; troubleshooting tips are provided for each Alert code. Reset of the ALERT may be automatic or manual. If the fault condition causing the Alert is self-corrected, the Alert code will be removed and the CADM will automatically reset and allow the system to restart normally. Manual reset for lockouts requires that main power to the 38AUQ unit be recycled after the cause for the Alert condition has been detected and corrected.

The TRIP LED indicates either a time-delay period is currently active (RED LED is blinking) or the module has locked out the compressor (RED LED is on steady). A lockout condition will occur for some faults as identified in Table 14. Reset of the TRIP LED requires that unit main power be recycled after the loss of power to the compressor condition has been detected and corrected.

Simultaneous Blinking of YELLOW and RED LEDs indicates control power input to the CADM is low. Check control circuit transformer and wiring.

Troubleshooting the CADM Wiring – Flashing LEDs also indicate wiring problems to the CADM. See Table 15 for discussion of additional LED flash codes and troubleshooting instructions.

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Contents Contents Safety ConsiderationsReplacement /Retrofit R22 to Puron Installation GuidelineInstallation 38AUQ*07-12 Unit Dimensions Pressurestat Settings psig High Cutout Operating Charge, Typical lb†Shipping Charge lb Qty...TypeOperating Weight kg Aluminum-Fin Coils Pressurestat Settings kPa High CutoutNominal Capacity kW Operating Charge, Typical kg†Service Options Model TypeType of Coil Refrigerant OptionsInstallation Maximum Vertical Separation 38AUQ*07-12 Piping Recommendations Single-Circuit UnitPuron-duty Filter Driers Refrigerant Specialties Part Numbers Insulation for Vapor Line Exposed To Outdoor ConditionsField Power Supply Install AccessoriesComplete Electrical Connections Units Without Factory-Installed Disconnect Units with Factory-Installed DisconnectConvenience Outlets All unitsInstalling Weatherproof Cover Convenience Outlet LocationField Control Wiring ThermostatElectrical Data 38AUQ*07-12 Hz Units PRE-START-UP START-UPAdvanced Scroll Temperature Protection Astp Adjust Refrigerant ChargeStart Unit Final Checks38AUQ*07 Charging Chart 38AUQ Wiring Diagram 208/230-3-60 shown Operating Sequence Base Unit ControlsRoutine System Maintenance ServiceQuarterly Inspection 30 days after initial start Refrigeration SystemField Refrigerant Access Ports Refrigerant System Pressure Access PortsLiquid Line Filter Drier Outdoor Coil Metering DevicesHeat Pump Controls Compressor ProtectionCrankcase Heater Commercial Defrost ControlDip Switch Position DefrostReversing valve control Compressor controlDefrost Thermostats Indoor Fan Off DelayDefrost Speedup Functions Fans Service Valves 38AUQ*08 Exterior 38AUQ*12 Exterior Comfort Alert Diagnostic Module InputLED Status Codes LockoutOutdoor Coil Maintenance and Cleaning Recommendation Periodic Clean Water RinseRoutine Cleaning of Indoor Coil Surfaces LubricationFastener Torque Values Service PartsTorque Values Troubleshooting Appendix a Appendix BAppendix C Catalog No 38AUQ-01SIPreliminary Information CUT Along Dotted Linecut Along Dotted Line

38AUQ specifications

The Carrier 38AUQ is a versatile and efficient air conditioning unit designed to meet a variety of residential and light commercial cooling needs. Known for its advanced technology and robust performance, the 38AUQ model showcases Carrier's commitment to sustainability and energy efficiency.

One of the standout features of the Carrier 38AUQ is its use of variable-speed inverter technology. This allows the unit to adjust its cooling output in response to the temperature demands of the environment. By operating at multiple speed levels, it minimizes energy consumption and maximizes comfort, ensuring a consistent, quiet cooling experience.

The 38AUQ is equipped with a high-efficiency compressor, which helps to further enhance its energy performance. This component plays a critical role in ensuring that the unit operates smoothly, reducing both electricity bills and the environmental impact. Efficiency ratings often exceed industry standards, making the 38AUQ a suitable choice for those looking to reduce their carbon footprint while enjoying a comfortable indoor climate.

In terms of design, the Carrier 38AUQ boasts a compact and sleek profile that allows for easy installation in a variety of settings. Its durable construction is built to withstand harsh weather conditions, ensuring longevity and reliability. Additionally, an advanced air purification system is integrated, featuring filters that capture airborne particles, improving indoor air quality.

The unit also offers a range of smart features, including compatibility with smart home systems. Users can remotely control their air conditioning via smartphone apps, allowing for customizable settings and energy management from anywhere. This connectivity aligns with modern living preferences, enhancing convenience and control.

Furthermore, the Carrier 38AUQ is designed with noise reduction in mind. The advanced sound-absorbing materials and quiet operation of its fan and compressor make it one of the quieter air conditioning options on the market. This is particularly beneficial for residential applications, where noise can be a significant concern.

Overall, the Carrier 38AUQ combines cutting-edge technology, energy efficiency, and user-friendly features, making it a top choice for both homeowners and small business operators seeking reliable cooling solutions. Its commitment to performance and efficiency makes it a standout model in the Carrier air conditioning lineup.