TROUBLESHOOTING GUIDE
SYMPTOM | POSSIBLE CAUSE | |
|
|
|
Light will not | 1. | Light switch is turned off. |
come on. | 2. | Bulbs are loose or burned out. |
| 3. | Fuse is blown or circuit breaker |
|
| is turned off. |
| 4. | Daylight |
|
| check after dark). |
| 5. | Incorrect circuit wiring, if this is |
|
| a new installation. |
|
|
|
Light comes on | 1. | Sensor may be installed in a |
in daylight. |
| relatively dark location. |
| 2. | Sensor is in Test. (Set control |
|
| switch to an |
|
|
|
Light comes on | 1. | Sensor may be sensing small |
for no apparent |
| animals or automobile traffic. |
reason. |
| (Reduce sensitivity.) |
|
|
|
SYMPTOM | POSSIBLE CAUSE | |
|
|
|
Light stays on | 1. | There is a heat source like an air |
continuously. |
| |
|
| |
|
| age area. (Install shield on sensor |
|
| in the direction of heat source.) |
| 2. | Light control is in Manual Mode. |
|
| (Switch to Auto.) |
| 3. | Light control is in DualBrite® |
|
| mode. |
| 4. | Sensitivity is set too high.(Reduce |
|
| sensitivity.) |
|
| |
Light flashes on | 1. Sensor is in the Test mode.(While | |
and off. |
| in TEST mode, light only stays on |
|
| for 5 seconds.) |
|
|
|
Light does not | 1. | Nearby large, |
stay on in Man- |
| reflecting light may trigger the |
ual mode. |
| |
|
| lights at the sensor. |
|
|
|
Technical Service
Please call
product to store.
If you experience a problem, follow this guide.You may also want to visit our Web site at: www.hzsupport. com. If the problem persists, call* for assistance at
HeathCo LLC
P.O. Box 90004, Bowling Green, KY
ATTN: Technical Service
*If contacting Technical Service, please have the following information available: Model Number, Date of Purchase, and Place of Purchase.
No Service Parts Available for this Product
FIVE YEAR LIMITED WARRANTY
This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.
For a period of five years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return shipping charges.
This warranty covers only HeathCo LLC assembled products and is not extended to other equipment and components that a customer uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRESENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE, AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BETHE SOLE REMEDY OFTHE CUSTOMER ANDTHERE SHALL BE NO LIABILITY ON THE PART OF HeathCo LLC FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE.Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Please keep your dated sales receipt, it is required for all warranty requests.