Acer Aspire ES1-711 user manual Frequently Asked Questions, Nothing appears on the screen

Page 58

58 - Frequently asked questions

FREQUENTLY ASKED QUESTIONS

The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one.

I turned on the power, but the computer does not start or boot up.

Look at the power indicator:

•If it is not lit, no power is being supplied to the computer. Check the following:

•If you are using on the battery, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack.

•Make sure that the AC adapter is properly plugged into the computer and to the power outlet.

•If it is lit, check the following:

•Is a disc in the optical drive? Remove it and press <Ctrl> + <Alt> + <Del> to restart the system.

•Do you have a USB storage device (USB disk or smartphone) plugged into your computer? Unplug it and press <Ctrl> + <Alt> + <Del> to restart the system.

Nothing appears on the screen.

The computer’s power management system automatically blanks the screen to save power. Press any key to turn the display back on.

If pressing a key does not turn the display back on, three things might be the cause:

•The brightness level might be too low. Press <Fn> + < > (increase) to adjust the brightness level.

•The display device might be set to an external monitor. Press the display toggle hotkey <Fn> + <F5> to toggle the display back to the computer.

•If the power LED is flashing, the computer may be in Sleep or Hibernate mode. Press and release the power button to resume.

No audio is heard from the computer.

Check the following:

Image 58

Contents User’s Manual Sign up for an Acer ID and enjoy great benefits There are three great reasons for you to get an Acer IDTable of Contents Playing Blu-Ray or DVD movies Getting started This section you will findYour guides Basic care and tips for using your computerFirst Things First Turning your computer offTaking care of your computer Taking care of your AC adapterCleaning and servicing Screen view Your Acer Notebook TourIcon Item Keyboard view Icon Item DescriptionInformation on USB Left viewRight view Icon# Icon Item Description Base view # Icon DescriptionHotkeys Using the KeyboardLock keys Lock key DescriptionPg Dn HomePg Up EndWindows keys KeyDescriptionTouchpad basics TouchpadTouchpad gestures Swipe in from right Toggle the charms Recovery Creating a recovery backupRecovery Creating a drivers and applications backup Click Create Drivers and Applications Backup Recovering your system Reinstalling drivers and applications Click Reinstall Drivers or ApplicationsImages for reference only Click Open System Restore, then Next Returning to a restore pointReturning to an earlier system snapshot Recovering from Windows Returning your system to its factory conditionRestore Factory Settings with Acer Recovery Management Click Restore Factory SettingsClick either Refresh your PC or Reset your PC Recovering from the hard drive during startupCustomized Restore with Acer Recovery Management Click Customized Restore Retain User DataRecovering from a recovery backup Reset your PC from the recovery backup Refresh your PC from the recovery backup Connecting wirelessly Connecting to the InternetConnecting with a cable Built-in network featureConnecting to a wireless LAN Connecting to a 3G networkEnabling and disabling Bluetooth Using a Bluetooth ConnectionEnable Bluetooth and add a device Using a Bluetooth connection Keeping your computer Data safe Boot sequence Bios UtilitySetting passwords Using passwords Using a computer security lockSecuring Your Computer Entering passwords Saving power Power ManagementDisable Fast startup Select Change settings that are currently unavailable Select Save changesCharging the battery Battery PackBattery characteristics Conditioning a new battery packOptimizing battery life Battery rapidly Checking the battery levelBattery-low warning Situation Recommended ActionMoving around Disconnecting from the desktopTraveling with Your Computer Preparing the computerTaking the computer home What to bring to meetingsWhat to take with you Setting up a home officeTraveling with the computer Special considerationsTraveling internationally What to bring with you Ports and connectors Memory card reader Memory Card ReaderConnectivity options Inserting a memory cardRemoving a card from a memory card reader Click on the Safely Remove Hardware iconVideo and Audio Connectors Headphones and microphoneHdmi Universal Serial BUS USB Got a question? Nothing appears on the screen Frequently Asked QuestionsNo audio is heard from the computer Keyboard does not respond Printer does not workWant to restore my computer to its original settings Requesting serviceInternational Travelers Warranty ITW Before you call How do I get to Start? Tips and hints for using WindowsWhat are Charms? How do I turn off my computer? Can I boot directly to the desktop?How do I jump between apps? How do I unlock my computer?How do I move tiles? How do I set up the lock screen slideshow?Can I personalize the Lock screen? Can I arrange tiles in groups?Adjust screen resolution How do I set the alarm?Can I change the screen resolution? Can I make tiles bigger or smaller?How do I make an app appear on Start? Where are my apps?How do I remove a tile from Start? What is a Microsoft ID account? How do I add a favorite to Internet Explorer? How do I check for Windows updates?Where can I get more information? Do I need one?Error messages TroubleshootingTroubleshooting tips Error messages Corrective actionError messages First steps on the net Choose an Internet Service ProviderInternet and Online Security Protecting your computerDSL e.g. Adsl 3G Wwan or Wireless Wide-Area NetworkCable Components of a wireless LAN Wireless networksNetwork connections Turning on/off a wireless network connection Wireless adapterDiagram of a working network Network cable RJ45Security Surf the NetAcer website What is malware? What is a virus?What is spyware? DefinitionsWhat is a personal firewall? How to protect your computerChoose strong passwords and keep them safe Protect your computer with security softwareProtect your personal information Online offers that look too good to be true usually are Review bank and credit card statements regularlyHow do I know when my computer is at risk? Windows UpdatesProtect your computer with Windows security tools Playing BLU-RAY or DVD Movies Region code Country or region