Acer Aspire ES1-711 user manual Keyboard does not respond, Printer does not work

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Frequently asked questions - 59

•The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and deselect the Mute all option.

•The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar. You can also use the volume control buttons to adjust the volume.

•If headphones, earphones or external speakers are connected to the headphone jack on the computer, the internal speakers automatically turn off.

I want to eject the optical drive tray without turning on the power.

There is a mechanical eject hole on the optical drive. Simply insert the tip of a pen or straightened-out paperclip into the hole and push to eject the tray.

The keyboard does not respond.

Try attaching an external keyboard to a USB port on the computer. If it works, contact your dealer or an authorized service center as the internal keyboard cable may be loose.

The printer does not work.

Check the following:

•Make sure that the printer is connected to a power outlet and that it is turned on.

•Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer.

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Contents User’s Manual There are three great reasons for you to get an Acer ID Sign up for an Acer ID and enjoy great benefitsTable of Contents Playing Blu-Ray or DVD movies This section you will find Getting startedTurning your computer off Basic care and tips for using your computerFirst Things First Your guidesTaking care of your AC adapter Taking care of your computerCleaning and servicing Icon Item Your Acer Notebook TourScreen view Icon Item Description Keyboard viewIcon Left viewRight view Information on USB# Icon Item Description # Icon Description Base viewLock key Description Using the KeyboardLock keys HotkeysEnd HomePg Up Pg DnKeyDescription Windows keysTouchpad gestures TouchpadTouchpad basics Swipe in from right Toggle the charms Creating a recovery backup RecoveryRecovery Creating a drivers and applications backup Click Create Drivers and Applications Backup Recovering your system Click Reinstall Drivers or Applications Reinstalling drivers and applicationsImages for reference only Returning to an earlier system snapshot Returning to a restore pointClick Open System Restore, then Next Returning your system to its factory condition Recovering from WindowsClick Restore Factory Settings Restore Factory Settings with Acer Recovery ManagementClick Customized Restore Retain User Data Recovering from the hard drive during startupCustomized Restore with Acer Recovery Management Click either Refresh your PC or Reset your PCRecovering from a recovery backup Reset your PC from the recovery backup Refresh your PC from the recovery backup Built-in network feature Connecting to the InternetConnecting with a cable Connecting wirelesslyConnecting to a 3G network Connecting to a wireless LANEnable Bluetooth and add a device Using a Bluetooth ConnectionEnabling and disabling Bluetooth Using a Bluetooth connection Keeping your computer Data safe Setting passwords Bios UtilityBoot sequence Securing Your Computer Using a computer security lockUsing passwords Entering passwords Disable Fast startup Power ManagementSaving power Select Save changes Select Change settings that are currently unavailableConditioning a new battery pack Battery PackBattery characteristics Charging the batteryOptimizing battery life Situation Recommended Action Checking the battery levelBattery-low warning Battery rapidlyPreparing the computer Disconnecting from the desktopTraveling with Your Computer Moving aroundWhat to bring to meetings Taking the computer homeSpecial considerations Setting up a home officeTraveling with the computer What to take with youTraveling internationally What to bring with you Ports and connectors Inserting a memory card Memory Card ReaderConnectivity options Memory card readerClick on the Safely Remove Hardware icon Removing a card from a memory card readerHeadphones and microphone Video and Audio ConnectorsHdmi Universal Serial BUS USB Got a question? No audio is heard from the computer Frequently Asked QuestionsNothing appears on the screen Printer does not work Keyboard does not respondInternational Travelers Warranty ITW Requesting serviceWant to restore my computer to its original settings Before you call What are Charms? Tips and hints for using WindowsHow do I get to Start? How do I unlock my computer? Can I boot directly to the desktop?How do I jump between apps? How do I turn off my computer?Can I arrange tiles in groups? How do I set up the lock screen slideshow?Can I personalize the Lock screen? How do I move tiles?Can I make tiles bigger or smaller? How do I set the alarm?Can I change the screen resolution? Adjust screen resolutionHow do I remove a tile from Start? Where are my apps?How do I make an app appear on Start? What is a Microsoft ID account? Do I need one? How do I check for Windows updates?Where can I get more information? How do I add a favorite to Internet Explorer?Error messages Corrective action TroubleshootingTroubleshooting tips Error messagesError messages Protecting your computer Choose an Internet Service ProviderInternet and Online Security First steps on the netCable 3G Wwan or Wireless Wide-Area NetworkDSL e.g. Adsl Network connections Wireless networksComponents of a wireless LAN Network cable RJ45 Wireless adapterDiagram of a working network Turning on/off a wireless network connectionAcer website Surf the NetSecurity Definitions What is a virus?What is spyware? What is malware?How to protect your computer What is a personal firewall?Protect your computer with security software Choose strong passwords and keep them safeProtect your personal information Review bank and credit card statements regularly Online offers that look too good to be true usually areProtect your computer with Windows security tools Windows UpdatesHow do I know when my computer is at risk? Region code Country or region Playing BLU-RAY or DVD Movies