HP 12 Pro Backing up and recovering your data, Updating apps, widgets, and the operating system

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8 Backing up and recovering your data

Updating apps, widgets, and the operating system

HP recommends that you update your apps, widgets, and the operating system on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your tablet. Technology is always changing, and updating apps, widgets, and the operating system allows your tablet to run the latest technology available. For example, older apps and widgets might not work well with the most recent operating system.

If you download the latest versions of HP and third-party apps and widgets, the operating system will download system updates automatically and notify you when it is ready to install these updates. If you want to update the operating system manually, go to http://www.hp.com/support.

Back up and reset

HP strongly encourages that you periodically back up your personal data on your tablet to another computer, a dedicated storage device, or to the cloud using one of several commercially available solutions.

You can select preferences for backing up and restoring your data in case of loss.

1.Touch .

2.Under PERSONAL, touch Back up & reset.

3.Under BACKUP & RESTORE, select one or more of the following:

Back up my data—Select the check box to enable backing up app data, wireless passwords, and other settings to Internet servers, or clear the check box to disable this feature.

Backup account—Select an email account for backing up data.

Automatic restore—Select the check box to enable backed up settings and data to be restored when an app is reinstalled, or clear the check box to disable this feature.

Factory data reset

Resetting with the tablet turned on

If the tablet starts normally, and if you are able to sign in to the owner account (the first account added to the device), follow the steps in this section.

To reset all settings and delete all data on the device:

1.Touch .

2.Under PERSONAL, touch Back up & reset.

3.Under PERSONAL DATA, select Factory data reset.

30 Chapter 8 Backing up and recovering your data

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Contents HP Pro Slate 12 Tablet Product notice Software termsSafety warning notice Iv Safety warning notice Table of contents Specifications Backing up and recovering your data Product description External component identification Illustrated parts catalog Locating the serial number and model numberTablet major components Component Spare part number Back cover 795926-001799168-001 Miscellaneous parts Component Spare part numberTouch sensor cable Outer ring brackets Outer ringSequential part number listing Sequential part number listing Illustrated parts catalog HP Touchpoint Manager software Removal and replacement preliminary requirements Service considerationsTools required Grounding guidelinesTypical electrostatic voltage levels Event55% Packaging and transporting guidelines Equipment guidelines Material Use Voltage protection levelRemoval and replacement procedures Tablet component replacement proceduresBack cover Description Spare part number Back cover 795926-001Battery Description Spare part numberRear-facing webcamera Front-facing webcamera Page Volume and power button board SpeakersPage Reverse this procedure to install the speakers Speakers Antenna board Page Connector board Description Spare part number Connector board 795928-001System board Drive for models without Wwan capabilityDocking charger Description Spare part number DDocking charger 808817-001Outer ring Page Specifications Backing up and recovering your data Back up and resetFactory data reset Updating apps, widgets, and the operating systemResetting with the tablet turned off Power adapter requirements Requirements for all countriesRequirements for specific countries and regions Country/region Accredited agencyRequirements for specific countries and regions Recycling Index JacksScrew Kit, spare part number
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