HP x2 1011 G1 Using f11 recovery tools select models only, Using Windows 7 operating system media

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1.If possible, back up all personal files.

2.If possible, check for the presence of the Windows partition. To check for the Windows partition, select Start > Computer.

NOTE: If the Windows partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery media. For additional information, see Using Windows 7 operating system media on page 63.

3.If the Windows partition is listed, restart the computer, and then press f8 before the Windows operating system loads.

4.Select Startup Repair.

5.Follow the on-screen instructions.

NOTE: For additional information on recovering information using the Windows tools, select Start > Help and Support.

Using f11 recovery tools (select models only)

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

To recover the original hard drive image using f11:

1.If possible, back up all personal files.

2.If possible, check for the presence of the HP Recovery partition: click Start, right-click Computer, click Manage, and then click Disk Management.

NOTE: If the HP Recovery partition is not listed, you must recover your operating system and programs using the Windows 7 operating system media and the Driver Recovery media. For additional information, see Using Windows 7 operating system media on page 63.

3.If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen.

4.Press f11 while the “Press <F11> for recovery” message is displayed on the screen.

5.Follow the on-screen instructions.

Using Windows 7 operating system media

If you cannot use the recovery media you previously created using the HP Recovery Disc Creator (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system.

To order a Windows 7 operating system DVD, go to the HP website. For U.S. support, go to http://www.hp.com/support. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer.

CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

Performing a system recovery 63

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Contents User Guide Software terms Product noticeSafety warning notice Iv Safety warning notice Table of contents Shutting down the computer Setting power options Vii Viii Support Page Welcome Finding information User guides View Warranty InformationSupport User guides Resources Tablet edge components Getting to know your computerComponent Description Programs Communication and Chat HP WebcamGuides User guides, select Start Help and Support UserComponent Display Top KeyboardTouchPad Lights Esc key KeysRight Sleep settings , and then select Power and sleep fromUsing a USB device on Left Releasing the tablet from the keyboard Changing your tablet’s settingsChanging your tablets view Adjusting your tablet’s screen brightness Adjusting your tablet’s autorotate lockConnecting to a wireless network Connecting to a networkUsing the wireless controls Using HP Connection Manager select models onlyUsing the wireless button Using a WlanUsing operating system controls Setting up a Wlan Using an Internet service providerConfiguring a wireless router Protecting your Wlan Connecting to a WlanInserting and removing a SIM Using HP Mobile Broadband select models onlyUsing Bluetooth wireless devices Using GPS select models onlyUsing the Wireless Dock WiDock Connecting to a wired networkConnecting to a local area network LAN Setting pointing device preferences Using pointing devicesUsing the TouchPad and gestures Tapping Finger pinch zoom ScrollingRotating select models only Finger clickFlicking select models only Using the digitizer pen select models onlyIdentifying the pen components Using the hot keys Using the keyboardUsing keypads Turning the embedded numeric keypad on and off Using an optional external numeric keypadConnecting speakers Using the media activity controlsAdjusting the volume MultimediaWebcam Connecting headphones and microphonesChecking audio functions on the computer DisplayPort keyboard only VideoConnecting wired displays using MultiStream Transport Page Setting power options Power managementUsing power-saving states Shutting down the computerInitiating and exiting Sleep Intel Rapid Start Technology select models onlyInitiating and exiting Hibernation Using the power meter and power settings Using battery powerSetting password protection on wakeup Factory-sealed battery select models onlyUsing Battery Check Finding additional battery informationDisplaying the remaining battery charge Maximizing battery discharge timeConserving battery power Managing low battery levelsTesting an AC adapter Using external AC powerPage External cards and devices Using memory card readersInserting a memory card Removing a memory cardInserting a smart card Using smart cards keyboard onlyRemoving a smart card Using a USB deviceConnecting a USB device Using optional external devicesRemoving a USB device Using optional external drives Security Computer risk Security featureProtecting the computer Setting passwords in Windows Using passwordsPassword Function Managing a Bios administrator password Setting passwords in Computer SetupEntering a Bios administrator password Managing a Computer Setup DriveLock passwordSetting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Entering an Automatic DriveLock password Using Computer Setup Automatic DriveLockRemoving Automatic DriveLock protection Using firewall software Using antivirus softwareUsing HP Client Security select models only Installing critical security updatesUsing the fingerprint reader select models only Locating the fingerprint readerCleaning your computer MaintenanceCleaning procedures Cleaning the display All-in-Ones or NotebooksCleaning the TouchPad, keyboard, or mouse Using SoftPaq Download ManagerUpdating programs and drivers Creating recovery media and backups Backup and recoveryCreating recovery media with HP Recovery Disc Creator GuidelinesBacking up your information Creating recovery mediaUsing the Windows recovery tools Performing a system recoveryUsing Windows 7 operating system media Using f11 recovery tools select models onlySelect Repair your computer Starting Computer Setup Using Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Determining the Bios version Updating the BiosDownloading a Bios update About the boot device order Using MultiBootSynchronizing the tablet and keyboard Setting a new boot order in Computer Setup Choosing MultiBoot preferencesDynamically choosing a boot device using the f9 prompt Setting a MultiBoot Express prompt Using HP PC Hardware Diagnostics Uefi select models onlyEntering MultiBoot Express preferences Downloading HP PC Hardware Diagnostics Uefi to a USB device Contacting support SupportLabels Input power SpecificationsOperating environment Traveling with or shipping your computer Troubleshooting resources TroubleshootingResolving issues Computer is unable to start upComputer is on but not responding Software is functioning abnormallyComputer is unusually warm An external device is not workingWireless network connection is not working Electrostatic discharge Index Symbols/NumericsLabels
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