HP x2 1011 G1 manual Wireless network connection is not working

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The wireless network connection is not working

If a wireless network connection is not working as expected, follow these suggestions:

To enable or disable a wireless or wired network device, right-click the Network Connection icon on the Windows desktop in the notification area, at the far right of the taskbar. To enable devices, select the check box from the menu option. To disable the device, clear the check box.

Be sure that the wireless device is turned on.

Be sure that the computer wireless antennas are free from obstructions.

Be sure that the cable or DSL modem and its power cord are properly connected and that the lights are on.

Be sure that the wireless router or access point is properly connected to its power adapter and to the cable or DSL modem, and that the lights are on.

Disconnect and then reconnect all cables, and turn the power off and then back on.

78 Appendix B Troubleshooting

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Contents User Guide Product notice Software termsSafety warning notice Iv Safety warning notice Table of contents Shutting down the computer Setting power options Vii Viii Support Page Welcome Finding information User guides View Warranty InformationSupport User guides Resources Getting to know your computer Tablet edge componentsComponent Description Programs Communication and Chat HP WebcamUser guides, select Start Help and Support User GuidesComponent Display Keyboard TopTouchPad Lights Keys Esc keySleep settings , and then select Power and sleep from RightUsing a USB device on Left Releasing the tablet from the keyboard Changing your tablet’s settingsChanging your tablets view Adjusting your tablet’s autorotate lock Adjusting your tablet’s screen brightnessConnecting to a network Connecting to a wireless networkUsing the wireless controls Using HP Connection Manager select models onlyUsing the wireless button Using a WlanUsing operating system controls Setting up a Wlan Using an Internet service providerConfiguring a wireless router Connecting to a Wlan Protecting your WlanUsing HP Mobile Broadband select models only Inserting and removing a SIMUsing GPS select models only Using Bluetooth wireless devicesConnecting to a wired network Using the Wireless Dock WiDockConnecting to a local area network LAN Setting pointing device preferences Using pointing devicesUsing the TouchPad and gestures Tapping Scrolling Finger pinch zoomFinger click Rotating select models onlyFlicking select models only Using the digitizer pen select models onlyIdentifying the pen components Using the hot keys Using the keyboardUsing keypads Using an optional external numeric keypad Turning the embedded numeric keypad on and offUsing the media activity controls Connecting speakersAdjusting the volume MultimediaWebcam Connecting headphones and microphonesChecking audio functions on the computer Video DisplayPort keyboard onlyConnecting wired displays using MultiStream Transport Page Power management Setting power optionsUsing power-saving states Shutting down the computerInitiating and exiting Sleep Intel Rapid Start Technology select models onlyInitiating and exiting Hibernation Using battery power Using the power meter and power settingsSetting password protection on wakeup Factory-sealed battery select models onlyFinding additional battery information Using Battery CheckDisplaying the remaining battery charge Maximizing battery discharge timeManaging low battery levels Conserving battery powerUsing external AC power Testing an AC adapterPage Using memory card readers External cards and devicesInserting a memory card Removing a memory cardUsing smart cards keyboard only Inserting a smart cardUsing a USB device Removing a smart cardConnecting a USB device Using optional external devicesRemoving a USB device Using optional external drives Security Computer risk Security featureProtecting the computer Setting passwords in Windows Using passwordsPassword Function Setting passwords in Computer Setup Managing a Bios administrator passwordManaging a Computer Setup DriveLock password Entering a Bios administrator passwordSetting a DriveLock password Changing a DriveLock password Entering a DriveLock passwordRemoving DriveLock protection Entering an Automatic DriveLock password Using Computer Setup Automatic DriveLockRemoving Automatic DriveLock protection Using antivirus software Using firewall softwareInstalling critical security updates Using HP Client Security select models onlyUsing the fingerprint reader select models only Locating the fingerprint readerMaintenance Cleaning your computerCleaning procedures Cleaning the display All-in-Ones or NotebooksCleaning the TouchPad, keyboard, or mouse Using SoftPaq Download ManagerUpdating programs and drivers Backup and recovery Creating recovery media and backupsCreating recovery media with HP Recovery Disc Creator GuidelinesCreating recovery media Backing up your informationPerforming a system recovery Using the Windows recovery toolsUsing f11 recovery tools select models only Using Windows 7 operating system mediaSelect Repair your computer Starting Computer Setup Using Computer SetupNavigating and selecting in Computer Setup Restoring factory settings in Computer Setup Determining the Bios version Updating the BiosDownloading a Bios update About the boot device order Using MultiBootSynchronizing the tablet and keyboard Setting a new boot order in Computer Setup Choosing MultiBoot preferencesDynamically choosing a boot device using the f9 prompt Setting a MultiBoot Express prompt Using HP PC Hardware Diagnostics Uefi select models onlyEntering MultiBoot Express preferences Downloading HP PC Hardware Diagnostics Uefi to a USB device Support Contacting supportLabels Input power SpecificationsOperating environment Traveling with or shipping your computer Troubleshooting Troubleshooting resourcesResolving issues Computer is unable to start upSoftware is functioning abnormally Computer is on but not respondingComputer is unusually warm An external device is not workingWireless network connection is not working Electrostatic discharge Symbols/Numerics IndexLabels
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