HP dc73 Blade Client F10 = ROM Based Setup message is displayed, Select Embedded Security Device

Page 65

Short description

Details

Solution

 

 

 

Restoring Embedded

Credential Manager fails to register any

The HP Credential Manager for ProtectTools fails to

Security causes

credentials after the ROM is restored to

access the TPM if the ROM was reset to factory settings

Credential Manager to fail.

factory settings.

after the Credential Manager installation.

 

 

The TPM embedded security chip can be enabled in the

 

 

BIOS Computer Setup utility, BIOS Configuration for

 

 

ProtectTools, or HP Client Manager. To enable the

 

 

TPM embedded security chip:

 

 

1.

Open Computer Setup by turning on or restarting

 

 

 

the computer, and then pressing F10 while the

 

 

 

F10 = ROM Based Setup message is displayed

 

 

 

in the lower-left corner of the screen.

 

 

2.

Use the arrow keys to select Security > Setup

 

 

 

Password. Set a password.

 

 

3.

Select Embedded Security Device.

 

 

4.

Use the arrow keys to select Embedded Security

 

 

 

Device—Disable. Use the arrow keys to change

 

 

 

it to Embedded Security Device—Enable.

 

 

5.

Select Enable > Save changes and exit.

 

 

HP is investigating resolution options for future

 

 

customer software releases.

 

 

 

Security Restore Identity

When user restores identity, Credential

This is currently by design.

process loses association

Manager can lose association with the

When uninstalling Credential Manager without keeping

with virtual token.

location of the virtual token at login

 

screen. Even though Credential

identities, the system (server) part of the token is

 

Manager has the virtual token registered,

destroyed, so the token cannot be used anymore for

 

user must reregister the token to restore

logon, even if the client part of the token is restored

 

association.

through identity restore.

HP is investigating long-term options for resolution.

ENWW

Credential Manager for ProtectTools 59

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Contents ProtectTools First Edition July Document Part Number Table of contents Java Card Security for HP ProtectTools Embedded Security for HP ProtectToolsDrive Encryption for HP ProtectTools Bios Configuration for HP ProtectToolsTroubleshooting Enww Introduction to security Module Key features HP ProtectTools featuresAccessing HP ProtectTools Security Protecting against targeted theft Restricting access to sensitive dataAchieving key security objectives Creating strong password policies Assigning security roles Managing HP ProtectTools passwordsAdditional security elements Java Card PIN also protects access to Backing up credentials and settings HP ProtectTools Backup and RestoreCreating a secure password Restoring credentials Configuring settings Credential Manager for HP ProtectTools Logging on to Credential Manger Setup proceduresUsing the Credential Manager Logon Wizard Registering fingerprints Registering credentialsLogging on for the first time Using your registered fingerprint to log on to Windows Setting up the fingerprint readerRegistering a Java Card, USB eToken, or virtual token Registering a USB eTokenGeneral tasks Changing the Windows logon passwordCreating a virtual token Changing a token PINClearing an identity from the system Managing identityLocking the computer Using Windows LogonLogging on to Windows with Credential Manager Adding an accountUsing automatic registration Using Single Sign OnRemoving an account Registering a new applicationManaging applications and credentials Using manual drag and drop registrationModifying application properties Removing an application from Single Sign OnModifying credentials Using Application ProtectionImporting an application Removing protection from an application Restricting access to an applicationChanging restriction settings for a protected application Enww Specifying how users and administrators log on Advanced tasks administrator onlyConfiguring credential properties Configuring custom authentication requirementsConfiguring Credential Manager settings Select Start All Programs HP ProtectTools Security Manager Embedded Security for HP ProtectTools Enabling the embedded security chip Select Embedded security device state and change to EnableInitializing the embedded security chip Setting up the basic user account Sending and receiving encrypted e-mail Using the Personal Secure DriveEncrypting files and folders Changing the Basic User Key password Restoring certification data from the backup file Creating a backup fileAdvanced tasks Backing up and restoringResetting a user password Changing the owner passwordEnabling Embedded Security after permanent disable Enabling and disabling Embedded SecurityMigrating keys with the Migration Wizard Java Card Security for HP ProtectTools Selecting the card reader Changing a Java Card PINAssigning a Java Card PIN Advanced tasks administrators onlyAssigning a name to a Java Card Setting power-on authenticationTo enable Java Card power-on authentication Creating a user Java Card Disabling Java Card power-on authenticationBios Configuration for HP ProtectTools Managing boot options Enabling and disabling system configuration options Enww Under Smart Card Security, click Enable Managing HP ProtectTools add-on module settingsClick Apply, and then click OK in the HP ProtectTools window DriveLock Applications Using DriveLockEnabling and disabling DriveLock hard drive protection Setting the power-on password Managing Computer Setup passwordsChanging the power-on password Setting the setup passwordEnabling and disabling stringent security Changing the setup passwordSetting password options Enww Drive Encryption for HP ProtectTools Encryption management User management Right pane, click Click here to backup your keys RecoverySecurity Change password option, but, since TroubleshootingCredential Manager for ProtectTools Virtual Token duringClick Service & Applications Click Advanced SettingsConnect Click Java Cards and TokensManager Reader to log on to CredentialIt to Embedded Security Device-Enable F10 = ROM Based Setup message is displayedSelect Enable Save changes and exit Security Restore IdentityEmbedded Security for ProtectTools Select File Save Changes and Exit File because it is Process cannot accessBeing used by another ProcessOut with access denied Error has been detected Clicks Restore under BackupSelects SPSystemBackup .xml Selected Backup Archive doesEnww Click All Programs Click HP ProtectTools Security Manager MiscellaneousPower-on Computer Setup, the Power-on Authentication support Glossary Enww Index AccessEnww Enww
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