Symptoms |
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Video | Audio | Solution |
Digitalization of | Audio Break up | ■ Reposition the ATSC (digital) antenna. |
image Image |
| ■ Check signal meter. If the signal is weak, add a signal booster to boost |
freeze up |
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| the signal strength. |
Normal Video | Wrong Audio | ■ Verify that the Audio mode is set to Stereo or Mono, not SAP. |
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| ■ Check to see if there is a problem with the audio setting for HDMI. If |
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| so, use analog audio. |
■Make sure the audio input matches the output. For example, set the audio of HDMI to linear PCM.
Black Box on | Normal Audio | ■ | Verify that the CC (closed caption) Analog settings are set to something |
Screen |
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| other than T1, T2, T3, or T4. |
Normal Video | Normal Audio | ■ | Replace the remote control batteries. |
Intermittent Remote Control Operation
Plasma Display panel
| Symptoms | Check | |
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| Some parts of the | ■ The plasma display panel is manufactured using an extremely high level of precision | |
| screen do not | technology; however, sometimes some parts of the screen may be missing picture | |
| light up. | elements or have luminous spots. This is not a malfunction. | |
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| An afterimage | Do not allow a still picture to be displayed for an extended period, as this can cause a | |
| appears. | permanent afterimage to remain on the Plasma TV. Examples of still pictures include logos, | |
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| video games, computer images, teletext, and images displayed in 4:3 mode. |
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| NOTE: The permanent afterimage on the plasma TV resulting from fixed image use is not an | |
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| operating defect and as such is not covered by the warranty. This product is not designed to |
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| display fixed images for extended periods of time. |
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| Whirring sounds | ■ The TV includes a cooling fan to dissipate heat generated during normal use. The | |
| can be heard | rotating fan may cause a whirring sound which is normal. | |
| from the |
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| display unit. |
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Troubleshooting Chart
Troubleshooting Chart 69