HP 2 Base Model manual Troubleshooting resources

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B Troubleshooting resources

●Access Web site links and additional information about the Slate through Help and Support. Tap Start, and then tap Help and Support.

NOTE: Some checkup and repair tools require an Internet connection. HP also provides additional tools that do not require an Internet connection.

●Contact HP Customer Support at http://www.hp.com/go/contactHP.

NOTE: For worldwide support, tap Contact HP worldwide on the left side of the page, or go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

Choose from the following types of support:

◦Chat online with an HP technician.

NOTE: When chat is not available in a particular language, it is available in English.

◦Email HP Customer Support.

◦Find HP Customer Support worldwide telephone numbers.

◦Locate an HP service center.

72 Appendix B Troubleshooting resources

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Contents User Guide Product notice Software termsSafety warning notice Iv Safety warning notice Table of contents Multimedia Using Disk Defragmenter Using Disk Cleanup Viii Input power Operating environment Page Welcome Finding information Resources For information aboutLimited Warranty ResourcesGetting to know your Slate Using the touch screenChanging the view Landscape view Portrait view Tapping Adjusting the screen brightnessFlicking Dragging ScrollingRotating PinchingSetting touch screen preferences Using the on-screen keyboard On-screen keyboard optionsUsing the Swype keyboard Using the digital pen select models only Updating the software installed on the Slate Identifying the software on the SlateBottom edge Knowing the partsTop edge Component DescriptionRight edge Then tap Power OptionsTap Control Panel , tap System and Security , Wlan Left edge Opening the label trayDisplay RearUsing an Internet service provider ISP Networking select models onlyConnecting to a wireless network Connecting to an existing WlanSetting up a new Wlan network Configuring a wireless routerProtecting your Wlan Roaming to another networkTurning wireless devices on or off Creating a wireless connectionIdentifying wireless and network status icons Icon Name DescriptionUsing HP Connection Manager select models only Using operating system controlsUsing Bluetooth wireless devices select models only Using GPS select models onlyBluetooth and Internet Connection Sharing ICS Using HP Mobile Broadband select models only Inserting a SIM Removing a SIMMultimedia Identifying your multimedia componentsAdjusting the volume AudioChecking audio functions on the Slate Tap Hardware and Sound, and then tap SoundHP Slate Camera Using HP Slate CameraCameras IconDescriptionMultimedia Power management Shutting down the SlateUsing power-saving states Setting power optionsInitiating and exiting Sleep Using the power meter Initiating and exiting HibernationSelecting a different power plan Using power plansViewing the current power plan Customizing power plansSetting password protection on wakeup Maximizing battery discharge time Using battery powerDisplaying the remaining battery charge Managing low battery levelsConserving battery power Resolving a low battery levelUsing external AC power Protecting the Slate from power surgesUsing Disk Cleanup Using Disk DefragmenterDrives External cards and devices Using Media Card Reader cards select models onlyInserting a digital card Removing a digital card Using a USB device Connecting a USB deviceRemoving a USB device Using optional external devices Using optional external drivesDocking the Slate to the HP Slate Dock select models only Keeping your Slate safe Slate risk Security featureSecuring your Slate and information Setting Windows passwords Using passwordsPassword Function Setting Setup Utility Bios passwords BiosInstalling software updates Using antivirus softwareUsing firewall software Managing Internet privacyInstalling HP and third-party software updates Securing your wireless networkInstalling Windows security updates Backing up your software applications and informationBackup and recovery Backing up your information Performing a system recovery Using the Windows recovery toolsUsing a Windows 7 operating system DVD purchased separately Select Repair your computerCleaning products MaintenanceCleaning your Slate Cleaning proceduresCleaning the sides and cover Cleaning a tablet PC pen and pen holder select models onlyUpdating programs and drivers Using SoftPaq Download Manager Using Setup Utility Bios Setup Utility Bios and System DiagnosticsStarting Setup Utility Using Setup Utility Changing the language of Setup UtilityNavigating and selecting in Setup Utility Displaying system informationRestoring factory settings in Setup Utility Exiting Setup UtilityUpdating the Bios Determining the Bios versionDownloading a Bios update Tap Start, tap Help and Support, and then tap MaintainMain menu Bios Setup MenuDiagnostics menu Security menuSystem Configuration menu Using System Diagnostics Traveling with the Slate Page Troubleshooting resources Electrostatic discharge Input power SpecificationsOperating environment Bios IndexPasswords Wlan

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