HP A7540-96010 manual Troubleshooting

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Contents

2 Planning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Device access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Hard zones (Access Control Lists). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Soft zones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Distance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Bandwidth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Latency. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 Fabric security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 User account security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Simple Network Management Protocol security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Fabric management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25

3 Installing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Site requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Installing and initially configuring the switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Unpack the switch and verify carton contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Mount the switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Install SFP transceivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Connect the cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Connect Fibre Channel devices to the switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Connect power to the switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Configure the switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Installing Switch Manager on Windows® systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Installing Switch Manager on Linux® systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Backing up the switch configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Powering down the switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37 Updating switch firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Using Switch Manager to install firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Using the CLI to install firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38

4 Troubleshooting

41

POST diagnostics

.42

Heartbeat LED blink patterns

.42

Internal firmware failure blink pattern

.43

System error blink pattern

.43

Configuration file system error blink pattern

.43

Over temperature blink pattern

.44

Logged-In LED indications

.44

Port Error blinking pattern

.45

Chassis diagnostics

.46

Input Power LED is extinguished

.46

System Fault LED is illuminated

.46

Maintenance mode options

.47

Maintenance menu – Exit

48

Maintenance menu – Image Unpack

48

Maintenance menu – Reset Network Config

48

Maintenance menu – Reset User Accounts to Default

48

Maintenance menu – Copy Log Files

48

4

HP StorageWorks 2/8q Fibre Channel Switch Installation Guide

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Contents HP StorageWorks 8q Fibre Channel Switch Copyright 2004 Hewlett-Packard Development Company, L.P Contents Troubleshooting Maintenance menu Remove Switch Config Figures Intended audience Related documentationText symbols Document conventionsEquipment symbols Rack stability HP installation and configuration assistanceGetting help HP storage web site HP technical supportHP authorized reseller About this Guide Switch chassis features Introduction1Power supply Input Power LED greenSerial port Chassis LEDsEthernet port System Fault LED solid amberHeartbeat LED green Maintenance button Resetting the switchPlacing the switch in maintenance mode Exiting maintenance modePort Logged-in LED green Fibre Channel ports and LEDsPort Activity LED green SFP transceivers Port typesSwitch management Switch Manager user interfaceCommand Line Interface File Transfer ProtocolIntroduction Planning Device access DevicesHard zones Access Control Lists Soft zonesPerformance DistanceBandwidth LatencyFabric security Fabric managementUser account security Simple Network Management Protocol securityPlanning Installing Site requirementsInstalling and initially configuring the switch Unpack the switch and verify carton contentsMount the switch Using the rack templateAttaching the right rail to the rack rear view Attaching the mounting adapter brackets to the switch Placing the switch on the rails rear view Installing Install SFP transceivers Installing an SFP transceiverConnect power to the switch Connect Fibre Channel devices to the switchConnect the cables Installing Switch Manager on Windows systems Configure the switchInstalling Switch Manager on Linux systems Backing up the switch configuration Powering down the switchUsing Switch Manager to install firmware Updating switch firmwareUsing the CLI to install firmware Enter the password for your account name Installing Troubleshooting4 Post diagnostics Heartbeat LED blink patternsConfiguration file system error blink pattern System error blink patternInternal firmware failure blink pattern Over temperature blink pattern Logged-In LED indicationsPort Error blinking pattern Input Power LED is extinguished Chassis diagnosticsSystem Fault LED is illuminated Maintenance mode options Maintenance menu Image Unpack Maintenance menu ExitMaintenance menu Copy Log Files Maintenance menu Remake Filesystem Maintenance menu Reset SwitchMaintenance menu Set Active Image Maintenance menu Update Boot LoaderTroubleshooting Class a equipment Federal Communications Commission NoticeClass B equipment Modifications CablesEuropean Union Notice Canadian Notice Avis CanadienBsmi Notice Japanese Notice Japanese Power Cord NoticeKorean notices Laser compliance Battery replacement notice Prevention methods Grounding methodsElectrostatic Discharge Specifications Fabric specificationsMaintainability Electrical DimensionsEnvironmental Regulatory certifications Management System Requirements Management system requirementsCable pin configurations Indirect Ethernet cableDirect Ethernet cross-over cable Serial cableEstablishing an Ethernet or serial connection Ethernet connection informationSerial connection information For Windows environmentsIndex Index Index Worldwide name Name server