Troubleshooting
These options and their use are described in the following subsections.
Maintenance menu – Exit
This option closes the current login session. To log in again, enter the maintenance mode account name and password (prom, prom). To return to normal operation, momentarily press and release the Maintenance button or power cycle the switch.
Maintenance menu – Image Unpack
This option unpacks and installs new firmware when the current firmware becomes corrupt. Before using this option, you must load the new firmware image file onto the switch. The steps to install new firmware using this option are as follows:
1.Place the switch in maintenance mode. See the procedure for maintenance mode in “Maintenance mode options” on page 47.
2.Use FTP to load a new firmware image file onto the switch. See“Using the CLI to install firmware” on page 38. Do not unpack the firmware image file with the Image command.
3.Select option 1 from the maintenance menu. When prompted for a file name prompt, enter the firmware image file name.
Image filename: filename
Unpacking ’filename’, please wait...
Unpackage successful.
4. Select option 7 to reset the switch and exit maintenance mode.
Maintenance menu – Reset Network Config
This option resets the network properties to the factory default values and saves them on the switch. Refer to the HP StorageWorks 2/8q Fibre Channel Switch Management User Guide for default network configuration values.
Maintenance menu – Reset User Accounts to Default
This option restores the password for the Admin account name to the default (password) and removes all other user accounts from the switch.
Maintenance menu – Copy Log Files
This option copies all log file buffers to a file on the switch named logfile. You can use FTP to download this file to the management workstation. You must download the logfile before resetting the switch.
Maintenance menu – Remove Switch Config
This option restores the switch configuration parameters to the factory defaults and deletes all other configurations from the switch. User account and zoning information is retained. Refer to the HP StorageWorks 2/8q Fibre Channel Switch Management User Guide for the default values.
48 | HP StorageWorks 2/8q Fibre Channel Switch Installation Guide |