HP 409054-003 manual Troubleshooting table

Troubleshooting

Troubleshooting table

Problem	Troubleshooting
The console switch is	1 Determine whether the console switch is powered on.
not working properly.	2 Determine if all the cables are properly connected.
The console switch	Reboot the console switch again (turn the power off and back on again).
hangs after reboot.
The OSD is	Press the Ctrl key twice.
inaccessible.
The local user cannot	Preview the preferences selected in the OSD to determine if the local port display
view the OSD flag.	has been disabled or set to time-out. If the preferences are set not to display the OSD
	flag or to have the flag time-out, then the OSD flag does not appear.
The local user cannot	Be sure that the local port keyboard is connected properly and that the keyboard is
activate or view the	valid.
OSD, and the OSD
flag disappears.
The OSD is distorted or	Be sure that the monitor supports the refresh rate to which target server is set.
not readable on the
local port video
display.
The activity indicator	• Be sure that the console switch is powered on and that the power source is valid.
light ("Console switch	• Be sure that the cables are properly connected.
components" on page
	The light blinks for a few seconds at power on, and then goes off for approximately
6) does not appear
when the console	30 seconds. When the light is on, the console switch is functioning normally.
switch is powered on.
The system does not	Be sure that all the console switches are upgraded with the latest firmware.
recognize the
cascaded console
switches.
Servers are still listed	Perform the Run Diagnostics function from the Diagnostics dialog box, and click the
although they have	Clear button.
been disconnected.

Troubleshooting 88