HP 409054-003 manual Connection length table, Devices with Virtual Media on

Page 90

Problem

Troubleshooting

 

 

When connecting a

Use the "printenv" command to show the TERM assigned under Linux. It can be

serial interface adapter

matched appropriately with other termcap entries by editing the profile or setting the

to a server running Red

TERM equal to "ansi". For PC keyboards, ANSI is the most compatible emulation.

Hat Linux or SLES, the

-or-

numeric keypad keys

Edit your /etc/inittab as

on a PC keyboard do

 

not map to VT100

s0:2345:respawn:/sbin/agetty -h ttyS0 115200, 9600 ansi

emulation under the

Where ttyS0 is the serial device name under Linux where the serial interface

Linux shell. Using the

adapter is connected.

numeric keypad with

Then at a shell prompt, enter init q, or reboot the system.

the vi text editor causes

function characters to

 

appear rather than

 

numbers.

 

 

 

Virtual Media is not

Be sure that you are using the following:

working properly.

HP IP Console Switches with Virtual Media or HP Server Console Switches with

 

 

Virtual Media

 

A USB 2.0 interface adapter with Virtual Media, or a PS2 interface adapter with

 

Virtual Media server and an operating system that supports high-speed

 

composite USB 2.0 devices

 

You must be able to see a Virtual Media CD drive and a mass storage drive on the

 

target server to be able to map a local resource to the remote server.

 

 

Virtual Media is

See "Using Virtual Media (on page 58)."

responding slowly.

 

 

 

The local user cannot

See "USB composite media devices ("Using USB composite media devices" on page

map a USB composite

63)."

media device.

 

 

 

The keyboard does not

See "USB 2.0 composite device limitations ("Limitations of using USB 2.0 composite

respond after opening

devices with Virtual Media" on page 58)."

a Virtual Media

 

session.

 

 

 

Options in the Virtual

See the "Configuring Virtual Media parameters" section in the HP IP Viewer User

Media dialog box are

Guide.

not available.

 

 

 

The video resolution is

See "Connection length table (on page 90)."

distorted.

 

 

 

Connection length table

The console switch offers optimum video performance when the distance between the server and console switch is 22.9 m (75 ft) or less at video resolutions 1280 x 1024 at 75 Hz. The system is capable of operation at distances up to 30.5 m (100 ft) at reduced video resolutions 800 x 640 at 60 Hz, worst case.

 

1280 x 1024

1024 x 768

800 x 640

 

 

 

 

22.9 m (75 ft)

X

X

X

 

 

 

 

30.5 m (100 ft)

X

 

 

 

 

Troubleshooting 90

Image 90
Contents HP IP Console Switch with Virtual Media User Guide Intended audience Contents Using Virtual Media Troubleshooting Console switch components Component identificationInterface adapter with Virtual Media components PS2 interface adapter with Virtual Media Description Installation checklist Installing the console switchInstallation overview Rack-mount safety instructionsOptional item Rack-mounting the console switchRequired items not included Required toolsPerforming a side-mount type a installation Performing a side-mount type B installation Performing a standard-mount installation Installing the console switch Performing a cantilever-mount type a installation Installing the console switch Performing a cantilever-mount type B installation Connecting the console switch Description HP IP Console Viewer overview Installing the interface adapter Connecting the interface adapterInterface adapter overview Server Cascading console switches Cascading console switches overviewCascading console switches matrix HP IP Console Switch with Cascading console switches Servers Cascading console switches Main console switch HP IP Console Switch with Virtual Accessing the Main dialog box Local port operationLocal port operation overview Viewing servers by name, EID, or port Viewing the Port columnViewing the server status column Soft switching to a server Soft switchingUsing basic OSD navigation keys Soft switching to a previous serverManaging routine tasks for servers Keystroke DescriptionChanging the display behavior SecurityControlling the status flag Selecting the display order of serversSelecting a key combination to launch the OSD Changing the status flag Flag DescriptionAssigning device types Modifying device typesChanging the keyboard language Changing network configurations Setting local console switch securitySetting and changing the console switch password Recovering a console switch password Enabling Screen Saver modeLocal port operation Disabling the Screen Saver mode Removing screen saver password protectionExiting Screen Saver mode Changing the OSD language Assigning server and serial device namesSetting up a scan pattern Assigning names to serversAdding servers to the scan list Activating Scan mode Deactivating Scan modeRemoving servers from the scan list Using preemption Assigning a preempt timeoutManaging server tasks using the OSD Viewing and disconnecting user connections Checkbox or button DescriptionDisconnecting a user Viewing current user connectionsDisplaying interface adapter status information Displaying version informationLocal port operation Displaying configuration information Decommissioning an interface adapterRunning system diagnostics Activating Run Diagnostics Test DescriptionResetting devices Local port operation Using Virtual Media Virtual Media overviewUsing local Virtual Media Virtual Media resourcesUsing Virtual Media in a two-level cascade configuration Using Virtual Media in a three-level cascade configuration Connecting local Virtual Media Using USB composite media devices Disabling the USB 2.0 functionUsing Virtual Media Enabling the USB 2.0 function Using Virtual Media Using Virtual Media Configuring HyperTerminal Console switch serial managementConnecting to the serial management connector Establishing LAN connectionsUsing the Main Menu Configuring MinicomSet/Change Password Network ConfigurationEnable Debug Messages Firmware ManagementEnable Ldap Debug Messages Restore Factory DefaultsReset Appliance Set Web Interface PortsInput Web Server Certificate ExitConfiguring the console switch NIC Console switch serial management Console switch serial management Recovering a lost console switch serial management password Console switch serial management Upgrading the console switch firmware overview Upgrading the console switch firmware through the local OSDUpgrading the firmware Upgrading the firmware Upgrading the firmware Upgrading the firmware Upgrading interface adapter firmware Loading interface adapter firmware individually Upgrading the interface adapter firmware simultaneously Upgrading the firmware Enabling Tftp for Microsoft Windows operating systems Enabling Tftp for Linux operating systemsVerifying Tftp for Linux operating systems Upgrading the firmware Troubleshooting Troubleshooting tableServers Connection length table Devices with Virtual Media onAre the expansion module ports hot-pluggable? Frequently asked questionsCan the console switch be mounted in a round-hole rack? Are the interface adapters hot-pluggable?How do I access the Main dialog box? How do I cascade console switches?How do I change the keyboard language? How do I use the Run Diagnostics feature? How do I locally connect a cascaded console switch?How do I look at my console switch firmware version? Is the console switch operational?What are the minimum and maximum cable lengths? What kind of CAT5 cables are supported?Technical support Before you contact HPHP contact information Federal Communications Commission notice Regulatory compliance noticesRegulatory compliance identification numbers FCC rating labelCanadian notice ModificationsCables European Union regulatory noticeJapanese notice Korean class a notice Power cord statement for Japan Acronyms and abbreviations OSD Index Index TFTP, verifying for Linux Tools Troubleshooting Simultaneously