HP 372284-001 manual Troubleshooting

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Troubleshooting

Table 5-1: Troubleshooting continued

Symptom

Possible Cause

Action

A Sun system does	The CPU port is not
not start.	configured correctly.

The first time that a Sun system runs from a port, you must configure its port for the Sun keyboard operating platform before you power on the system, or the Sun system will not start. Refer to the “Keyboard Operating Platform” section in chapter 3 for more information.

The switch does not	The Firmware Upgrade
operate.	Switch is in the wrong
	position.

Be sure that the Firmware Upgrade Switch is in the NORMAL position.

5-2	HP 1x4 USB/PS2 KVM Switch User Guide

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Contents HP 1x4 USB/PS2 KVM Switch User Guide Page Contents Chapter Firmware Upgrade Utility Appendix C Specifications Index Page Important Safety Information Symbols on EquipmentAbout This Guide Intended AudienceSymbols in Text Rack StabilityText Conventions Getting Help Reader’s CommentsHP Technical Support HP Website HP Authorized ResellerFeatures IntroductionOverview Hardware Requirements Front Panel Description FunctionRear Panel Rear panelInstallation Desktop Model Hardware InstallationInstallation Installation Rackmount Model Hardware Installation Performing a Side-Mount Installation Performing a Cantilever Installation Cabling the Switch Powering Off and Restarting OperationHot Plugging Port NumberingPort Switching Cycling Through PortsSelecting a Port Hotkey ActionHotkey Setting Mode Auto ScanningInvoking HSM Auto ScanningAlternate Port Switching Keys Alternate HSM Invocation KeysKeyboard Operating Platform Keyboard Operating Platform Function KeysListing Hotkey Settings USB ResetDisabling Port Switching Keys Restoring Default SettingsKeyboard Emulation HSM Summary TableSun Keyboard Hotkey SummaryMacintosh Keyboard Macintosh Keyboard EmulationPS/2 Keyboard Macintosh Keyboard Firmware Upgrade Utility Before You BeginFirmware Upgrade Utility Starting the Upgrade HP 1x4 USB/PS2 KVM Switch User Guide Firmware Upgrade Utility HP 1x4 USB/PS2 KVM Switch User Guide Firmware Upgrade Utility Troubleshooting TroubleshootingSymptom Possible Cause Action Troubleshooting Regulatory Compliance Notices Regulatory Model NumberFederal Communications Commission Notice Class a EquipmentClass B Equipment ModificationsCanadian Notice Avis Canadien European Union Regulatory NoticeCables Italy Power Cord Statement for Japan Japanese NoticeKorean Notice Bsmi Notice Electrostatic Discharge Preventing Electrostatic DamageGrounding Methods Specifications Table C-1 Switch SpecificationsFunction Specification Index Index-2 HP 1x4 USB/PS2 KVM Switch User Guide Index-3