HP 372284-001 manual Getting Help, Reader’s Comments, HP Technical Support

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About This Guide

Getting Help

If you have a problem and have exhausted the information in this guide, further information and other help is available in the following locations.

HP Technical Support

For telephone numbers of worldwide Technical Support Centers, go to http://www.hp.com.

Have the following information available before you call:

Technical support registration number (if applicable)

Product serial number

Product model name and number

Applicable error messages

Add-on boards or hardware

Third-party hardware or software

Operating system type and revision level

Power management software type and version

HP Website

For information on this product as well as the latest drivers, firmware, and service packs, go to http://h18004.www1.hp.com/products/servers/proliantstorage/rack- options/list.html#console.

HP Authorized Reseller

For the name of your nearest HP authorized reseller:

In the United States, call 1-800-345-1518.

In Canada, call 1-800-263-5868.

Elsewhere, refer to the HP website for locations and telephone numbers.

Reader’s Comments

To comment on this guide, send an email to ServerDocumentation@hp.com.

HP 1x4 USB/PS2 KVM Switch User Guide

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Contents HP 1x4 USB/PS2 KVM Switch User Guide Page Contents Chapter Firmware Upgrade Utility Appendix C Specifications Index Page Symbols on Equipment Important Safety InformationAbout This Guide Intended AudienceSymbols in Text Rack StabilityText Conventions Reader’s Comments Getting HelpHP Technical Support HP Website HP Authorized ResellerFeatures IntroductionOverview Hardware Requirements Description Function Front PanelRear panel Rear PanelDesktop Model Hardware Installation InstallationInstallation Installation Rackmount Model Hardware Installation Performing a Side-Mount Installation Performing a Cantilever Installation Cabling the Switch Operation Powering Off and RestartingHot Plugging Port NumberingCycling Through Ports Port SwitchingSelecting a Port Hotkey ActionAuto Scanning Hotkey Setting ModeInvoking HSM Auto ScanningAlternate HSM Invocation Keys Alternate Port Switching KeysKeyboard Operating Platform Keyboard Operating Platform Function KeysUSB Reset Listing Hotkey SettingsDisabling Port Switching Keys Restoring Default SettingsHSM Summary Table Keyboard EmulationSun Keyboard Hotkey SummaryMacintosh Keyboard Macintosh Keyboard EmulationPS/2 Keyboard Macintosh Keyboard Before You Begin Firmware Upgrade UtilityFirmware Upgrade Utility Starting the Upgrade HP 1x4 USB/PS2 KVM Switch User Guide Firmware Upgrade Utility HP 1x4 USB/PS2 KVM Switch User Guide Firmware Upgrade Utility Troubleshooting TroubleshootingSymptom Possible Cause Action Troubleshooting Regulatory Model Number Regulatory Compliance NoticesFederal Communications Commission Notice Class a EquipmentModifications Class B EquipmentCanadian Notice Avis Canadien European Union Regulatory NoticeCables Italy Power Cord Statement for Japan Japanese NoticeKorean Notice Bsmi Notice Preventing Electrostatic Damage Electrostatic DischargeGrounding Methods Specifications Table C-1 Switch SpecificationsFunction Specification Index Index-2 HP 1x4 USB/PS2 KVM Switch User Guide Index-3