Suggested action

2.Verify that the destination server is booted from the Insight Control server migration Boot CD ISO and ready for migration.

3.Verify that the destination server can be reached from the application station and source server. Communication on network ports 51125 and 51126 must be enabled by any firewall between the CMS, the source server, and the destination server.

4.Verify that another Insight Control application is not already communicating with the destination server.

IP address configuration fails on a manually booted virtual machine in Microsoft Hyper-V for a P2V or a V2V migration

You have manually created the virtual machine on Microsoft Hyper-V for a P2V or a V2V migration and booted the virtual machine manually with the Insight Control server migration Virtual Machine Boot CD ISO, however, you are unable to configure an IP address on the virtual machine.

Perform the following:

•Ensure that the virtual machine that you have manually created has a legacy network adapter.

•Ensure that the legacy network adapter on the virtual machine is connected to the correct virtual network switch on the host.

•Ensure that the Virtual network switch configuration on the Microsoft Hyper-V host is correct and the virtual switch is connected to a physical network adapter with external network connectivity.

Kernel panic occurs when booting a virtual machine to the Insight Control server migration Virtual Machine Boot CD ISO

Insight Control server migration requires that the destination virtual machine has at least 1024 MB of RAM to boot to the Insight Control server migration Virtual Machine Boot CD ISO.

Suggested action

To resolve this issue:

1.Power down the virtual machine.

2.Ensure that the virtual machine has at least 1024 MB of RAM.

3.Reboot to the Insight Control server migration Virtual Machine Boot CD ISO.

Mouse does not work on a virtual machine booted with the Insight Control server migration Virtual Machine Boot CD ISO

Cause

This issue occurs because virtual machine tools required for the mouse on certain virtualization layers are not available on the Insight Control server migration Virtual Machine Boot CD ISO.

Suggested action

Use the Tab and Enter/Return keys on the keyboard to navigate the user interface on the Insight Control server migration Virtual Machine Boot CD ISO.

Primary array controller does not have logical drives defined

Suggested action

Confirm that your array controller has at least one logical drive defined.

50 Troubleshooting