Troubleshooting
Checklist
Checklist
Run through the following steps to isolate your problem.
Step 1. Check the errorcode returned by the function. A description of the errorcode and actions to take are listed in this chapter.
Step 2. Verify the parameters, values, and declarations by running the sample programs provided in Appendix A , “Sample Programs, Configuration, and Header Files,” on page 33.
Step 3. For request classification rule class errors, check the /var/opt/webqos/logs/qoslog and the /var/opt/webqos/logs/acclog file.
For process group errors, check the /var/adm/syslog/syslog.log file.
Step 4. Verify that WebQoS is enabled. From the WebQoS management user interface:
1.Select the system on which WebQoS should be running.
2.Choose File from the menu bar.
3.Confirm that Enable WebQoS on a System is selected.
Step 5. Verify that the WebQoS administrator has allowed the application to set the request classification rule class.
To verify that the application can set the request classification rule class, from the WebQoS management user interface:
1.Select the site whose configuration you want to verify.
2.Select Edit.
3.Select the Classification Rules tab.
4.Check that the policy includes Application sets the request priority. This must be included.
Step 6. Verify that the WebQoS administrator has allowed the application to set the process group.
To verify that the application can set the process group, check that the /etc/opt/webqos/svccls.allow file has been changed to allow the user to modify the process group.
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